Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Eventually found the page below. and our customersupportuk@stubhub.co.uk. Call 1-866-788-2482 to speak to a customer service representative from StubHub. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Support : StubHub will see them in court how much will that cost stubhub? Yes Fastest way to talk to a real StubHub rep. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Waited too long to get a passport? All Rights Reserved. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. The login page will open in a new tab. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. Click here to get notifications about new complaints of StubHub. Sell your tickets with StubHub! What do I do! What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. Cookie Notice Are you the buyer or seller because you post is confusing? In all, StubHub uses 5 work email formats. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! SO MUCH FOR THEIR GAURENTEE! Select 'Sign in. Your IP: StubHub Email Format | stubhub.com Emails - RocketReach As long as the tickets were transferred by the seller you are fine. Has anyone had this before? 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' Absolute WORST COSTUMER SERVICE. Solved: Can I contact my buyer? - StubHub Community Buy sports, concert and theatre tickets on StubHub! Nobody could explain how to email tickets after being sent to four different people. Picking up your tickets at one of our Last Minute Service Centres? I'm assuming you also got the random email about your payment method being updated? If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. NEVER BUY FROM HERE, NEVER. StubHub Return Policy + How to Get a Refund on StubHub - TechBoomers.com Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. San Francisco, CA 94105 USA. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Cloudflare Ray ID: 7c0c3f0fa8573885 You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Inexperience with ticket buying, would like a refund. How to Request a Stubhub Refund [98% Success] - DoNotPay StubHub Corporate Office Headquarters Every order is 100% guaranteed. Stay away from this company unless you want to get screwed. StubHub is a ticket reseller. Changing your default email address or phone number : StubHub Absolutely ridiculous lack of real customer service. Stubhubs terms and conditions do not allow for communication between buyer and seller. StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Is this your company? Help us improve this article with your feedback. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. It provides a platform for users to put list their unwanted tickets for sale. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Re: Can I contact my buyer? 199 Fremont Street, Floor 4. is there a way to contact stubhub that isn't their phone number, facebook or twitter. My Sales. trying to get a phone number for corp. office the number on home page does not work!!!!!! Contact. My American Tourister luggage is defective. Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. Filed today. My understanding is the tickets should be transferred on Ticketmaster to my name and email address, I should then receive an email from Ticketmaster separately to my email address and he loses access to the tickets. Events Parking. It is a terrible business and horrible customer service. Combined with viagogo, we now span 90+ countries around the world. Here's what's shakin' on South Island. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Danielle is the author of this solution article. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Most customer needs are emotional rather than logical. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. StubHub! For more information, please see our We'll automatically confirm your order within 30 minutes of correct transfer. Plus, it's the end of the semester and we're throwing a party! Sorry we couldn't be helpful. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. All Rights Reserved. We'll do our best to get back to you in the next 24 hours. You will enter your community username and new password and done! Prices may be higher or lower than face value. These tickets can be for sports, concerts, theater and live entertainment. We found clear and detailed contact information for StubHub. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. victoria Ayala 1 review FR A day ago Avoid at all costs GetHuman features available: Best alternatives to phone. Looking for a particular StubHub employee's phone or email? You can email the site owner to let them know you were blocked. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. The only way for sellers to transfer tickets is to forward the email with the link. Solved: Selling Mobile transfer tickets - StubHub Community This contact was published on October 2, 2016 and updated on October 22, 2022. StubHub Phone Number | Call Now & Skip the Wait - GetHuman Should airlines pay for what they've done to us? and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. Yes StubHub Phone, Email, Address, Customer Service Contacts | ComplaintsBoard We are changing the way you register and sign-in to the StubHub Community. Re: Accepted tickets in Ticketmaster with different email than StubHub account. Accepted tickets in Ticketmaster with different email than StubHub account Contact StubHub | Fastest, No Wait Time - GetHuman Worst service ever and do not deliver what customer expects. Lisred tickets but StubHub to review? : r/stubhub - Reddit You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! Airbnb banned me because I used to live in Russia. Were always here to help. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Here is a copy of my most recent email:Are you serious? Our help is free. StubHub - Buy & Sell Concert, Sport & Theatre Tickets If you could help me correct this, that would be great, Im freaking out. Youll also connect with other readers who want to make the world a better place. Solved: Customer Service - StubHub Community Alternatively, you can send us an email at Current hold time. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Did we mention it's free? Buying and viewing tickets as a guest : StubHub StubHub has an average consumer rating of 2 stars from 292 reviews. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. you guys are a huge corporation and you cant even get a total right. Are you the buyer or seller because you post is confusing? : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? StubHub competes in a variety of industries, such as ticket exchange and ticket resale. You can find contact details for StubHub above. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. Give us a call if you need help with something urgent. Contact. If you need help with any problem,please contact us through this form. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Please advise on how to find this information. The most common StubHub email format is [first_initial] [last] (ex. 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. Hello, they solved something for you. How to Contact StubHub: Customer Service for Buyers and Sellers - WikiHow You're all set! If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. My Listings. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Solutions : StubHub UK million verified professionals across 35 million companies. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. Claim it and get a lot of features. Use of this website signifies your agreement to our. Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. Help us improve this article with your feedback. Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? How long should it suffer? Contact Tickets | Contact Seating Plan | Tickets for Events at Contact Try any other company just not this one. Sold tickets on StubHub but don't have them. Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? Open our virtual assistant, click on "Contact form" and let us know how we can help you. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693 ', Enter your email address, the access code, and your phone number. Orders. After the switch, you will enter the email address you use to access the community in order to reset your password. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Customer Service. : And I believe that was sent to you in the confirmation email of your purchase.Agent. My Whirlpool stove is defective again. Search over 700 StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. Payments. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. 12-08-2022 04:25 AM. Solved: I accidentally put the wrong email when buying tic - StubHub After logging in you can close it and return to this page. I have the same case, I accidentally put the wrong email when buying tickets. Thanks for your message we aim to get back to you within 24 hours. Virginia, USA. Southwest just got a one-two punch for its holiday misdeeds. Pro tips & talking points. We'll do our best to get back to you in the next 24 hours. StubHub U.S. and Canada Reviews | Read Customer Service - Trustpilot 11-10-2021 . jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. 01-06-2022 08:07 PM. Click to reveal ComplaintsBoard.com is a leading complaint resolution website on the Internet. Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% 208.97.145.23 But its complicated. Performance & security by Cloudflare. I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. My Tickets. The action you just performed triggered the security solution. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. Customer Service. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. 03-16-2022 08:50 PM. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. No credit card required. I cannot find any way to contact StubHub. the exact pickup location and times. I paid over $8,000 only to be disappointed and lose all my money. How do I change my default email address? The more you know your customers, the better you become at anticipating their needs. Heres what to do. Either is possible (and other creative approaches might come up). Scamming on StubHub: Common Scams? - Tech With Tech StubHub Contact Info: Phone number: (866) 788-2482 Website: www.stubhub.com What does StubHub do? The company took my money! The worst customer service that I have ever experienced. : That is rightMe: well that isnt what happened so. Ask the Community Contact Support Related Articles How To Contact StubHub Corporate Office Headquarters. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). Check your order confirmation email for Lots of answers to questions are in our FAQ. Can I get my 173,116 Chase Ultimate Rewards points refunded? Up to 5 I will be contacting my Attorney General as well as filing complaints with any relevant organization. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Please log in again. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. your customer service department should be embarrassed. form" and let us know how we can help you. Get contact details including emails and phone numbers [last] (ex. Same here. again worst customer service ever. We'll do our best to get back to you in the next 24 The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. 292 I tried calling and was on hold forever. This may include details from your tickets (so be sure to keep them), or information from the event venue. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How do I get it fixed? StubHub themselves are advising of this . No. Amazon didnt receive my return package. The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. Welcome to StubHub Community! Why are travel refunds taking so long now? . I listened my tickets on StubHub as mobile transfer and. StubHub - Home - Facebook Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. Delivering tickets 21. How do I change my default email address? - stubhub.community 1. How do I get it fixed? Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! Buy sports, concert and theatre tickets on StubHub! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Use of this website signifies your agreement to our, / Changing your default email address or phone number. No phone number, no email, no chat. 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Plus, we have insightful letters, insider tips, and more. StubHub has resolved 66 complaints. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. Fax Number: 1-415-222-8552. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Copyright Coporate Office Headquarters -2023. StubHub Live Chat | Customer Service - GetHuman Do I have to pay this service bill? Customer service all the way to your seat, 2000-2022 StubHub. StubHub corporate office address : StubHub (business & personal). 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. Or is any of the information above inaccurate? My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). We publish the names and emails of customer service managers. Re: I accidentally put the wrong email when buying tickets. hours. They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. What should I do? StubHub: Employee Directory | ZoomInfo.com StubHub - Elliott Report The latest review Stubhub ticketing was posted on Apr 11, 2023. Or, they can contact you as a seller listed on StubHub. Buy sports, concert and theater tickets on StubHub! Customer Service Number: 1-866-788-2482. Reddit and its partners use cookies and similar technologies to provide you with a better experience. {{ userNotificationState.getAlertCount('bell') }}. Restrictions apply. Game is at 7. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. A person pretends to be from StubHub. Contact information : StubHub UK Check out our directory. Sign up for a free account. All Rights Reserved. To update your primary email address or phone number: Did you find it helpful? Lorem ipsum dolor sit, amet consectetur adipisicing elit. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. How to change the delivery method of my sale. That is a scam btw. still has not resolved my issue. Such a shame to ruin a good music experience with this lack of customer care. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. It's often the quickest way to sort something out. Privacy Policy. All Rights Reserved. They call you stupid and hang up on you. jane.doe@stubhub.com). +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 tickets can be for sports, concerts, theater and live entertainment. Were always here to help. Lorem ipsum dolor sit amet consectetur adipisicing elit. I requested a refund on December 21, 2021 and have not received anything - not even an email update. STAY AWAY! . Sign In. (on the StubHub app, go to 'My tickets.' Know any other ways to contact StubHub? StubHub was founded by Eric Baker and Jeff Fluhr. Communicate regularly so that you are aware of problems or upcoming needs. Agent. Please help. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. Corporate Phone Number: 1-415-222-8400. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected].