Don Davis was an okay place to work to say the less. One Owner Used Vehicles for Sale in Arlington, TX - Don Davis Dodge Narrow Your Search Viewing - Pre-owned One Owner View All Inventory Locations Certified (13) Special (6) One Owner Pre-owned Vehicles for Sale in Arlington, TX 1 2 3 4 5 . Never once showed any interest in helping me at all. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Yet another bald face lie. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Every single service review was abhorrent! I have proof and witnesses of this. My promotional letter was not honored and the lot itself had about 3 cars to choose from. We are the only Nissan in Dallas/Fort ***** that clearly states our accessories on each new vehicle in stock. I informed him that we would need 4-5 days to perform the diagnosis. Dropped vehicle off on 7/11 for oil change and to check battery and vehicle shaking at times when starting. Federal prosecutors in Dallas are continuing to target her assets to help offset her six-figure court-ordered restitution. We are sorry for the inconvenience. We offered Mr. ****** a purchase payment with zero down payment. . Phone Email. He could not immediately be reached for comment. Sentra Vehicles. He repeatedly has stated he cannot leave his vehicle but will not utilize his warranty provisions. Explorer Vehicles. And if we could have obtained financingfor Mr.******, we would have. On September 1st I went into Don Davis Ford to trade in my 2015 Jeep wrangler and spoke to a salesman and traded it in for a 2021 Nissan Rogue after completing the necessary paperwork for the vehicle I was able to take the Nissan Rogue home, on September 28th I was informed by Don Davis Ford that the funding for the financing did not go through and that the Nissan Rogue would need to be returned back to the dealership or have a co-signer sign the paperwork. Customer Reviews are not used in the calculation of BBB Rating. ****** ****** (Ford service manager) never submitted a check request to refund Ms. *******. CARFAX One-Owner. Originally Don Davis Nissan of ********* had notated on the CarFax for this vehicle that they did a Maintenance Service, but them they went back in and updated the CarFax to say that they had Changed the Oil & Filter, Rotated The Tires, and Completed a Rear Brake Job. I was told that it should drive funny for about a week or two in order to get use to me since they fixed it Within a week(9/30) the transmission code popped back on and the car has been driving weird. Nissan. Finally recd call back, was informed tech had not worked on vehicle yet, but were second in line. BBB Business Profiles are subject to change at any time. Auto Group. Please Reference BBB ******************************************* for more info. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I would love for them to complete their promise and put me in a Nissan 2021 for the price I was previously paying or I will never come back to Nissan in the future. Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . It sounds like this was not all made clear to him, as he is questioning if he even has an after****et intake, so it would appear that it was not communicated well, as is too often what leads to these issues. Edge Vehicles. They put the oil cap back on and brought the vehicle back to me. Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. This is the response to complaint from Rodolfo ******. If you have any other questions, feel free to call ************. message, contactez-nous l'adresse Phone Email. To hide the thefts, Lewis made false entries in the accounting software on her work computer, claiming the checks paid expenses related to Davis' personal investments and/or assets, according to court records. Ok no problem. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Kevin Krause. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. NEW. That has absolutely nothing to do with any of this, as the warrant can be use at ANY dealership. CARFAX One-Owner. The company sells new cars and trucks built by Chrysler, Dodge, Ford, Jeep, Lincoln, Mercury, Nissan, Scion, and Toyota. Onze He covers federal criminal courts and has been a journalist for 30 years. Pathfinder Vehicles. Mustang Vehicles. Steve Nance. This person actually tried to argue with me about what the actual problem was even though we had already scanned and read the code. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. Down payment was made in May on the purchase of the Jeep Wrangler. Upon looking into the details of this customer, I find that the customer had an after****et intake system installed on the truck. The Rouge payment was less than she originally had signed up for, and the Jeep payment was the same as she had been paying. Why did **** communicate a specific part requirement to me and then do something else? All other workers quit and they put all the work load on me. Finally spoke to a mgr Austin that evening. F-150 Vehicles. I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. Don Davis Dodge in Arlington, TX offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Dallas. I refer Don Davis Auto Group to family, friends & people I just meet to do business with! We agreed. The results of his review are below. The Tarrant County lawsuit seeks more than 70-million dollars in damages alleging that misrepresented safety features were used in order to entice 45-year old Todd Arnold into buying the Toyota pickup truck. We have attempted to trade with Mr. ******. Disculpa Any customer not meeting the residency restrictions will receive a dealer discount in the same amount of the manufacturer's rebate. Well guide you through the process. We discussed the issue he is having and we went over his extended warranty information provided through ********** where he purchased the truck. This vehicle is SUPPOSED to *******. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. While the Versa that ****************** wanted never was on or website, you can see the accessories price added to this vehicle. How am I supposed to be without a vehicle for 5 business days? Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". Auto Group Site. Nissan. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select Sonic Silver Metallic in Arlington, TX at Don Davis Nissan - Call us now 877-379-3670 for more information about this Stock #N63587B Don Davis Nissan OUR DEALERSHIPS Auto Group Dodge Chrysler Jeep Ram Ford Collision Center NEW Search Inventory Rogue Vehicles Kicks Vehicles Pathfinder Vehicles The customer would be wise not to use the word FRAUDULENTLY REPORTED without all the facts. Not once was I offered a rental vehicle from anyone at Don *********************** I asked about a loaner and I was told none was available. Fleet Manager at Snelson Companies, Inc Modesto, CA. Manager, Finance. Due to our providingfinancial assistance, we believewe have provided Ms. ******** more than a fair amount of good will. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". Todd Arnold purchased the vehicle for an employee to use in his pesticide business. This dealership has a horrible reputation and I definitely see why. The Rouge payment was less than she originally had signed up for and the Jeep payment was the same as she had been paying. As with all consumers, we invite them to the dealership in an effort to not only obtain financing but also find the right vehicle. Above all else, it makes Don Davis Auto Group a special company, one that can attribute its success to its products, clients, and most importantly, its team members. Transferred to voice-mail again, left message. Si continas recibiendo este mensaje, infrmanos del problema Mr. **** does not seem interested in allowing us to assist him. This vehicle is SUPPOSED to *******. per informarci del problema. Bad experience With Don Davis Ford in Arlington. At that time we had already paid of the loan on her Jeep Wrangler, and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. President/Owner at Brown Properties Olive Branch, MS. Jim Brown. Nissan. NEW. She arrived around 7:00pm. Yes that payment was more than his prior payment. I was told the kicks was somehow so much better than my Nissan but it has not been. NEW. Was told oil change was completed. enviando un correo electrnico a Syed Jilaney. After work on 12/14 I call a wrecker service to meet me at Don ********************** because I didnt want these people to do anything else to my truck. If you have any questions, feel free to contact me. It has exceeded 30 days from the initial response from Don Davis Group. At Don Davis, we're Fast, Friendly and Fair! . I forwarded Mr. *****s complaint to our Ford service manager. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. . Don Davis Auto Group has 140 employees. I was told by a sales manager by the name ******* ****** I was told he would get me into a car at zero down and promised me that he would I was lied to about the car I was looked in to and had a voucher from a bank at zero down and he said he would honor it and was lied to about that I asked about a 2009 Chevy traverse and that car was gone he didn't call me and gave me the run around didn't help me at all got me stuck in Arlington 69 miles from my house after all the lies. Don ********************** is a complete joke. Please advise.Regards, His wife, who was driving, sustained a minor injury. By signing up you agree to ourTerms of ServiceandPrivacy Policy. I would suggest that you redact that information from any public posting of this complaint, so as not to become a party to the slander. Dodge Chrysler Jeep Ram. Declined service repairs, but still need oil change. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. 9% of employees would recommend working at Don Davis Auto Group to a friend and 24% have a positive outlook for the business. Todd Arnold was riding in the front passenger seat of his Toyota Tundra when it struck a wood post on a barbed-wire fence. Approximately 60 days after his purchase, Mr., ****** voiced his dislike of the Nissan Kicks. The Don Davis Auto Group will learn in a Fort Worth courtroom the meaning of the New Testament scripture, "The Truth Will Set You Free. . She was sentenced last year to three years and six months in federal prison for mail fraud. on 11/14/2022 *********************** called me and told me i could not buy the car i had ordered for the **** price of ****** unless i let them add dealer window tint and nitrogen in the tires for an additional cost of ***** dollars.This Bait and switch policy in not acceptable to me especially when there web site in banner letters says, The Bottom Line: We Don't mark up ****. This business is in an industry that may require professional licensing, bonding or registration. Due to the potential damage to the engine due to the sludge on the oil cap, we declined to work on the vehicle and recommended that they take it back to the dealership it was purchased from. BBB Business Profiles may not be reproduced for sales or promotional purposes. And as a prior employee ofthe dealership, MS. ******** know I am here every day. Lamentamos pelo inconveniente. This is a multi-location business. They may have been associated with this organization before or after this year as well. Unfortunately, after submitting Mr. ****** application, none of our lenders would offer financing. ", Cision Distribution 888-776-0942 para informarnos de que tienes problemas. Car was checked and ******* would call us before she left at 6. Auto Group. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. The lawsuit accuses the salesman of the Don Davis Auto Groupof lying and misrepresenting that the Toyota Tundra was built with revolutionary new "super steel.". She was a co-signer on his investment account at JPMorgan Chase Bank since 1997, records show. After the Versa arrived on 11/14/2022, we reached out to ****************** at that time. Site design and support by Recruitment HQ. Collision Center. Purchased a pre owned vehicle(6/19/21) , everything was okay until I had an accident on 4/19/22. Mr. Don Davis, Chairman Mr. Robert Howard, President & CEO Customer Contact Mr. Jim Brown, Secretary Additional Contact Information Fax Numbers (817) 588-5040 Primary Fax Phone Numbers (817). View Robert Howard's colleagues in Don Davis Auto Group Employee Directory. Have fun with all the negative reviews I am about to leave concerning your "dealership". This part appears to be readily available in the area for $90. We paid $199.90 and we had no vehicle for 10 days, rude customer service and didn't want to provide us with a written estimate until we pressed for it. Dodge Chrysler Jeep Ram. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. We had our shop ******* jump start the vehicle, as it was in a parking spot that could not be accessed by a wrecker and the car would not start to be moved. She choose not to repurchase either unit. From 2005 through the end of 2012, Lewis used her "unrestricted access" to Davis' finances to write three checks per month from his investment account made payable to Chase Card Services for her three personal credit accounts, records show. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? Made an appointment to drop the truck off for service. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". I am rejecting this response because: I did in fact make an appointment for 7:30am for the morning I stopped by for my scheduled appointment. Ive left voicemails, but no response. On 12/13/2022 she informed us that she was having the vehicle towed out. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth. I informed that there is no loaner for him. Collision Center. In the 40+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne, Flower Mound, Frisco, Waxahacie . We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. Called again on 7/18, sent to voice-mail again, left message. After speaking with ****************** today, he stated that we did not discuss the accessories price prior to the vehicle arrival. Customer Reviews are not used in the calculation of BBB Rating. By the time we found a direct replacement, and obtained approval from the customer, the part had been sold and went on backorder. Then BOTH Dealerships reported work on the CarFax report. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Below is his summary of the conversation. This is FRAUDULENTLY INFORMATION on the CarFax to this vehicle and since they want to get paid for this work and now the CarFax says this work has been done. My apologies for the delay in responding to this complaint. F-150 Vehicles. Called 7/19 at 4:45pm we got vm again. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. BBB is here to help. Keep it up guys. I called and was informed he no longer worked there. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. And even though all pre-owned vehiclesare sold strictlyas is, we have helped Ms. ******** repeated with repairs with her vehicle. I work thirty minutes away so I asked about a loaner and he replies we dont have any available and wont be getting one anytime soon. Read there reviews ?? Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. Ford. We would also offer to buy his vehicle back for the 27,999 sales price from December. See details. Call 817.588.5474 to schedule an appointment today.Awards: . Mrs. ****** declined and returned the Wrangler. Lies lies lies all lies. The customer's vehicle was diagnosed with a leaking water pump on 12/12/22. Please do not service your car at this location. I received a call from Manny the worst service representative Ive every dealt with gives me a call and says they charge a ****** diagnostic fee and if I decide to move forward the fee would go towards my bill. Although Don Davis Nissan is not open 24 hours a day, seven days a week - our website is always open . To keep growing and building on our success we look for like-minded individuals to join our team. ******* was very rude when speaking to us, asking "I need to repeat everything to you again?" As a matter of policy, BBB does not endorse any product, service or business. We offered him his purchase price to trade into another vehicle. I did not hang up while attempting to make an appointment. He talked to her this morning to confirm the mailing address, and we will get a check in the mail right away. I bought a brand new truck with an extended warranty. But we have not been able to obtain financing due to factors outside the dealership's control. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles are subject to change at any time. Our service manager at this store was out on vacation last week. NEW. Titan Vehicles. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I even confirmed this with his warranty provider. Pitiful attempt to deflect I might add. Than I go to unlock my truck and my key fob doesnt work. I had to take it back to the dealership. pour nous faire part du problme. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Address (es) 1320 East 1-20 Alrington, TX 76018. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. On my way to work I receive a text not a call that the water pump they had was cracked and they have to order a new one which will be in on Thursday 12/15. Javier Alvarado. I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. After test drive, Mr. ****** decided to go with the Nissan Kicks. I told him you would have to remove the bumper in order to see the damage. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Due to the Dealership running my credit for a new vehicle contract the original loan could not be honored and I'm being told that the $7k would not be returned nor applied for a new vehicle my only option is to try to get approved for the Jeep again or have them give me a vehicle that I did not plan on getting. Was informed it would take 3-4 days. I asked our service manager to contact him to get a better understanding of his complaint. She choose not to repurchase either unit. NO OTHER WORK WAS DONE! We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. My truck also needed several different services done to it but you clearly aren't trying to help anyone. As you can clearly see, the repair invoice states NWD NO WORK DONE and all line items are N/C. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. The customer approved the repair as quoted and then later declined the repair. Search Inventory. Other than the initial phone call acknowledging that they had my vehicle, I received ZERO proactive communications from the Ford service representative, ****, during this time. At that time we had already paid of the loan on her Jeep Wrangler and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. Whoever responded to my review completely lied about what really happened but the damage is already done. They put the oil cap back on and brought the vehicle back to me. A judge ordered her to pay $1.1 million in restitution last year, and the IRS placed liens on all of her property. If you continue to see this There needs to be ramifications for this. Due to financial circumstances I will not be with a vehicle due to oversight on the dealership and I am trying to get this issue resolved but I feel that they are trying to get me into another vehicle to get rid of the issue as soon as possible without anything being resolved or basically sweep the problem "under the rug". Most recently with a significant repair that we contributedover $1000, 6 months after she purchasedthe vehicle. Sales Manager. The lease programs through Nissan on an SUV are not the same as the Altima. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. I've attached a link to our new vehicle website. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. I never asked or expected to be put ahead of any other customers and the fact that they are assuming that is also indicative of the person they are. Again people DO NOT waste your time going to this dealership because they lack ethics and will cost you tons of unnecessary money. terrible service!!! para nos informar sobre o problema. Treat your customers right the first time and you wouldnt have to rely on making up false stories in an attempt to save the companys reputation. We have nearly 100 Chevy Silverado and Sierra pickup trucks on hand, providing a great selection of work-ready vehicles to our customers. The roof peeled back like a folded accordion into Mr. Arnold's face and head. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Collision Center. enva un correo electrnico a naar We were then required to find another source to provide a replacement that would fit his intake setup. I text him later on in the day and ask if my truck will be ready same day and he says it might be late today or by noon the next day. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The other complaints against your dealership further proves that point. How BBB Processes Complaints and Reviews. We in no way did anything fraudulent and if necessary could take legal action against them for this slander. International Association of Better Business Bureaus. Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Nissan Narrow Your Search Viewing - Pre-Owned View All Inventory - Type Certified (41) One Owner (136) Special (10) + Locations + Make + Model + ElectrifiedModel + Year + Price + Body Style + Color + Fuel Economy + Engine + Transmission + Miles + Drivetrain + Fuel Type + Seating Capacity ****************** did not order this unit asked to put a deposit to hold this vehicle for him. I wouldve never traded in my vehicle if I wouldve never received this promotional letter. To keep growing and building on our success we look for like-minded individuals to join our team. . ******* was rude and raised her voice to us. The lawsuit alleges that a salesman for the Don Davis Auto Group of Arlington, Texas, made a deceitful sale and lied about purported safety features that did not exist in a Toyota Tundra pickup truck. Don Davis Chevrolet GMC- El Campo provides local drivers with a variety of hard working trucks, family-friendly SUVs, and fuel-efficient sedans. I bought a vehicle March 2022, two weeks later vehicle ran hot. I informed him that we would be able to look at it on 06/09 or 06/10. Please Reference BBB ******************************************* for more info. At no point was I under the impression that they would be able to look at the truck the day I dropped it off. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. I have attached a redacted copy of the repair invoice on the customers car referred to in this complaint.