We are sorry that our operational being cashless is disappointing and I can assure you this has been passed to our teams for consideration. Food was lovely. We hope to see you again soon, Best wishes Kevin. Not sure all rooms have this & was a nice surprise. They checked what I had booked and just simply apologised and said there was nothing more they could do. See more questions & answers about this hotel from the Tripadvisor community. We are sorry that our operational being cashless is disappointing and I can assure you this has been passed to our teams for consideration. mile for his guests and thats the kind of person or staff needed in the hospitality industry ! Jump next door in to our Savannah Splash & Gym leisure club, designed for all ages or head downstairs and grab a bite to eat in the fantastic Temple Bar & Buffet Restaurant. I am really pleased that you and your family were able to unwind and enjoy valuable time together and more importantly that you all had fun! Dorset. Food was lovely. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. But overall , we had a really good stay at this hotel , the staff knows their individual role and you do a really good job ! We thank you for awarding us a 5 star, it really does mean a lot. Just a cold hearted approach. After further challenging we were told that sometimes in the late slots people dont turn up so you might be able to walk in. The perfect place to rest after a WILD day of exploring and discovering. Best wishes Kevin. But overall , we had a really good stay at this hotel , the staff knows their individual role and you do a really good job ! Thanks for the mention about Mike, I will make sure he is recognised. Would not visit again. susan mcdonald attorney zanesville; scrub top pattern spotlight Open menu. Best wishes Kevin. Best wishes Kevin. Does Chessington Azteca Hotel have any great views? There are more places to choose from in the, Frequently Asked Questions about Chessington Azteca Hotel. A brilliant two night stay at the Aztec Safari Hotel for our school rugby team. When I finally managed to get to my room after going back down to reception I was. All staff were so welcoming and friendly but the young lady charlotte, who we had take care of us for our sunday breakfast was incredible! I was just told the price label must be wrong- a real case of computer says no. Breakfast was delicious. Take a walk on the wild side with Tigers, Lions and Gorillas in Trail of the Kings, journey to Wanyama Village & Reserve to watch our Zebras, Giraffes and Antelopes roam or go underwater at our SEALIFE Centre! Just a cold hearted approach. Is Chessington Azteca Hotel located near the city centre? We hope to see you again soon, Best wishes Kevin. amazon sit to stand lift; allentown wanted list; jsonobject get all keys java Hope to see you again soon Best wishes Kevin, We have a lovely stay at the Azteca hotel! Hope everyone enjoyed the tournament! mile for his guests and thats the kind of person or staff needed in the hospitality industry ! Really disappointed with the start today. Yes, guests often enjoy the park view available here. I love to visit again . I had selected a room with a view of the animals to please my 4 year old. Auvergne-Rhne-Alpes 38330 I am so pleased to learn that you had an enjoyable stay and that we have maintained the standards that you experienced on your first visit. We do apologise that the Birthday Package did not live up to expectations and the restaurant was not to your standards. Sorry your room view wasn't great but thank you for the positive words regarding check in. Beautiful view outside the restaurant. The restaurant staff were very friendly and accommodating. Nearby attractions include Savannah Splash Pool & Gym (0.2 km) and Chessington World of Adventures Resort (0.3 km). Dear 240kellyannec Thank you for your 5 star trip advisor review. The kids love the theming, we've stayed in A Monkey Temple room and a Giraffe room with the Wyanama view. There are more places to choose from in the, Leatherhead Road, Chessington KT9 2NE England, We are just back from 1 night in the Azteca hotel and I think it was a good choice. I shall make sure that we recognise him internally. I acknowledge your points re breakfast- disappointing that some visitors were filling bags to use later on! I explained to them that the view of my room is not what I had asked or selected at the time of my booking. Dan was thoughtful and gave us a glass of cold water whist we watched the twelve year olds splash in the water. Complete chaos. Would not visit again. Just unhelpful I. Thank you for your positive comments about Charlotte- I shall make sure this is passed on so we can recognise her hard work! Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. There are more places to choose from in the, Frequently Asked Questions about Chessington Azteca Hotel. Wild adventures indeed and hotel is very good ! Many thanks Kevin, Very helpful and friendly service in the pool. Are there any historical sites close to Chessington Azteca Hotel? Lovely stay, second time as good as the first! The food was delicious!!!. Explore our themed lands in the Chessington World of Adventures Resort just a few strides from the Hotel. A brilliant two night stay at the Aztec Safari Hotel for our school rugby team. more. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Breakfast was delicious. Everyday, no gesture to say so sorry we have no other rooms available but we will make up for this by booking you and your family to spend time in the pool as a good will gesture. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Breakfast was delicious. I will definitely stay away from this place going forward. I was asked by a member of the team if they could help me? Leatherhead Road, Chessington KT9 2NE England, Hotel room was clean and spacious ,Mike the barman was the best, friendliest guy ever and makes a brilliant cocktail and there was plenty of leather chairs available, will defiantly be back had a fab time, Hi ScotttH4687JA Thanks for the review- I am so pleased that you had a fab time. We just come back from a weekend adventures from chessington and oh boy , we really had a good time, it was full of fun, we thoroughly enjoyed it , we stayed at Azteca hotel which we never tried before and the hotel was what we needed for a weekend rest and to unwind ourselves as a family , the room we stayed was clean , fit for purpose , was facing the safari was a bonus , check in was spontaneously easy and quick , check out was easy Peasy , eat all you dinner was alright although it could do with more choices , eat all you can breakfast was sumptuous and enough, hotel staff was very helpful and I would personally thank and mentioned Dan from the swimming pool reception, just unbelievably accommodating and understandable person , not too much to trouble ,he will do extra. more. Which popular attractions are close to Chessington Azteca Hotel? I had to explain to my 4year old why we had no view of the animals as the whole journey he was asking about this. Hope to see you again soon, Best wishes Kevin, Hotels with Complimentary Breakfast in Chessington, Hotels near Chessington World of Adventures Resort, Hotels near Chessington Equestrian Centre, Hotels near Richmond University - The American International University in London, Hotels near St George's University of London. Click to reveal They checked what I had booked and just simply apologised and said there was nothing more they could do. We have loved reading your really comprehensive review and hope future travellers enjoy it just as much as us! We. We pre-booked swimming and was surprised you had to pay 2 to hire a towel. Kind ROARgards, Chessington Hotel Reservations Team, Hotels near Chessington World of Adventures Resort, Hotels near Chessington Equestrian Centre, Hotels near Box Hill and Westhumble Station, Hotels near Richmond University - The American International University in London, Hotels near St George's University of London, Hilton Grand Vacations Club on the Las Vegas Strip, Planet Hollywood Las Vegas Resort & Casino, Finest Punta Cana By The Excellence Collection All Inclusive. There are more places to choose from in the, Frequently Asked Questions about Chessington Azteca Hotel. Room view wasnt great (133) as there was an extension blocking the animals :-(, Hi Mrs K Pritchard Thank you so much for the lovely 5 star review- Dan is an absolute legend within our team and we are so pleased to see that he is recognised. My only moan is the hotel seems to be mainly cashless which as a Cash is King person infuriates me but overall wonderful experience. Our room was so lovely and even though the animals weren't out our view was still pretty. Much appreciated! All staff were so welcoming and friendly but the young lady charlotte, who we had take care of us for our sunday breakfast was incredible! I am sorry to learn that facilities within our leisure club fell short of your expectations- I have ensured that this is passed to our resort management team so that they can investigate and address the points you have raised but I am pleased to learn that you had fun whilst there. As I was walking further down the corridor I was asked by a member of staff to excuse them which felt more like get out of my way. I believe that a water dispenser is available at breakfast due to it being an option on the juice machines but its a fair point that these are not available in the evening- I thank you for this and I have passed this onto our cratering team for action. Wake up on the wild side with an incredible partial view over our African inspired Wanyama Reserve and Wanyama Village with Mischievous Monkeys and colourful birds before your very eyes - its the ultimate Hotel, with a Zoo! Occitanie. Licensed by Magic Light Pictures Ltd. Orange Eyes LTD. 2009. Thank you for your feedback about the Leisure team, we do apologise for this and can ensure you that this would not have been their intention. Weirdly I got text confirmations for swimming and breakfast but not dinner, which made me a bit nervous it wasn't booked, but the reservation was on their list so that was fine. She was so sweet and went above and beyond to make our experience even better, couldnt fault her!. Arround 16:30 we have a meet and see we saw ginniepig which name is cabbage Patricia was assisting she was so good to explaining everything same as Arthur in safari team for half an hour we get a chance to walk around to see animals .Will definitely recommend. The food was delicious!!!. This I found to be more in line with what I would expect. Book Chessington Azteca Hotel, Chessington on Tripadvisor: See 757 traveller reviews, 554 candid photos, and great deals for Chessington Azteca Hotel, ranked #1 of 3 hotels in Chessington and rated 4 of 5 at Tripadvisor. I will make sure this is passed on so we can celebrate his success Hope to see you again soon best wishes Kevin, Visit to the Swimming Pool and Theme Park. We're happy to hear that your recent stay with us was totally ROARsome, it's always great to hear that you found our staff to be really friendly and helpful, and found the Park packed with things to do! Many thanks Kevin. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I explained to them that the view of my room is not what I had asked or selected at the time of my booking. With themed and standard rooms, there's something for everyone when you enjoy a sleepover on the wild side Weve got the perfect wild adventure for all explorers! As it is Bank Holiday weekend our Safari bar and grill is fully booked but I am pleased to learn that Dan has provided you 30.00 of magic money towards your meal in temple restaurant by way of an apology, for your disappointment, which I am pleased to learn that you have accepted. My only moan is the hotel seems to be mainly cashless which as a Cash is King person infuriates me but overall wonderful experience. Does Chessington Azteca Hotel have any great views? Hope to see you again soon Best wishes Kevin, We have a lovely stay at the Azteca hotel! Dear passenger515056564811 Thank you for your 5 star review I am so pleased that you had an enjoyable stay and that you have recognised both Dan and Emma! BH15 1LD. I wish they had minus points as I would have given them a minus. In the spirit of openness and honesty upon receipt of your trip advisor review I have discussed your feedback with our team who have spoken with you personally today. Enjoy free WiFi, free parking, and breakfast. Your destination for buying luxury property in Saint-Ismier, Auvergne-Rhne-Alpes, France. When making a hotel booking guests are encouraged to book both swimming and meals and I am sorry you were not aware of this at the time. Great selection of food. Jump next door in to our Savannah Splash & Gym leisure club, designed for all ages or head downstairs and grab a bite to eat in the fantastic Temple Bar & Buffet Restaurant. We are sorry that our operational being cashless is disappointing and I can assure you this has been passed to our teams for consideration. Saint-Ismier, Your ticket entry type depends on the package selected. We can't wait to welcome you back again! Definitely give it a try, Dear 811frankier Thanks for your 5 star review, I am so pleased to read that you had a lovely stay. Everyday, no gesture to say so sorry we have no other rooms available but we will make up for this by booking you and your family to spend time in the pool as a good will gesture. It's best to go early. I was then searching for my room having been given instructions from a member of staff I had come across in the corridors. Occitanie, Poitiers, We booked the monkey temple room and the kids (5,7&12) found it great. This is just the start. Couldnt fault the staff at the Savanna Splash Park especially Dan and Emma, they really looked after us. Thank you so much for your kind words and thank you for recognising the work that our team do especially Mike. Sadly as relayed to you by our reception staff members- the room you booked was not a Wanyama view room and as such I can confirm that you did not pay an extra charge for a facility that you feel we were unable to deliver.