There were two breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations. Women can give birth at Helme Chase 24 hours a day, seven days a week, supported by a midwife. Our inspection was unannounced (staff did not know we were coming) to enable us to observe routine activity. the service is performing exceptionally well. Urgent and emergency services had improved and planned towards care to meet the needs of local people, took account of patients individual needs, and made it easy for people to give feedback. To get to the heart of patients experiences of care and treatment, we always ask the same five questions of all services: are they safe, effective, caring, responsive to peoples needs, and well-led? For further information about Maternity Services at Helme Chase, or to speak to a midwife, please call: 01539 795375. The service had enough staff to care for patients and keep them safe. There was a resident medical officer who was on. The maternity service did not always manage safety incidents well. Patients confirmed that staff treated them well and with kindness, providing emotional support to minimise their distress. If there are additional risks which would suggest recommendation of birth in a consultant led unit, but you choose to have your baby at home, discussions can be facilitated by your named community midwife and Supervisor of midwives. Kendal, We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The service usually runs Monday to Wednesday from 8.30am to 4.30pm but a message service is available at other times during the pandemic. We don't rate every type of service. Ensure that a practical test of the child and infant abduction policy is completed every 12 months in line with trust policy. At this inspection, we rated Westmorland General Hospital as good. The hospital does not provide Accident & Emergency services, critical care or services for children and young people. the service is performing exceptionally well. Patients were advised on how to lead healthier lives and supported them to make decisions about their care. Browser Support The service did not always provide care and treatment based on national guidance and evidence-based practice. Waiting times for individual treatments may vary. This report has been generated to make sure this hospital site contains the correct information. There's no need for the service to take further action. Lancaster, The trust were working hard to improve this element of the service. Ensure all transfers between locations are performed in line with best practice guidance and policy. Learn more about PALS To contact PALS at this hospital: phone 01539 715577 email pals@mbht.nhs.uk What patients say Latest reviews for Westmorland General Hospital. Numbers of staff on duty met with the NICE guidelines Safe staffing for nursing in adult inpatient wards in acute hospitals in the ratio of one nurse to eight patients. Correspondence. Our birthing pool room at Helme Chase has recently been upgraded with a state of the art pool and has en-suite facilities. All the mothers we talked with expressed satisfaction with the care and support they had received from the midwives during their stay on the maternity units. Although performance had improved over the last year the trust is still experiencing some difficulties in outpatients in relation to appointments and the availability of patient records. the service isn't performing as well as it should and we have told the service how it must improve. If there were low numbers of permanent staff in that speciality, for example urology, then locum medical doctors would carry out the procedures. Written by a patient at Westmorland General Hospital 27th February 2020 Dr Brady is simply an outstanding doctor. [2] History [ edit] The hospital has its origins in the Kendal Memorial Hospital founded in 1869. Staff completed and updated risk assessments for each patient. On several occasions he has helped me with other medical issues without fuss or delay. Consultant Physician in Acute Medicine. Ensure safeguarding records always record outcomes of meetings with social workers. E-Mail: aerzteblatt@aerzteblatt.de, entwickelt von L.N. Education University of Benin MBBS. Lancaster, The design, maintenance and use of facilities, premises and equipment in maternity services were not managed well to keep people safe. You can reach out to the office of Westmorland General Hospital via phone at 01539 732288. Short link to review Dr Mark Brady: http://iwgc.net/egxim. In July 2012 we re visited RLI and FGH to check compliance with the warning notice and to follow up compliance actions from the 2011 inspection. This option is available to women who are considered to be low-risk or have no underlying medical conditions. This became the Westmorland County Hospital in 1906. The UTC is designed to treat patients with minor illnesses and injuries. Care and treatment were delivered by committed and caring staff who worked hard to provide patients with good services. We visited Westmorland General Hospital as part of our unannounced inspection from 20 to 22 April 2021. The room is large and airy, providing a comforting and relaxing surrounding for women in labour. This is particularly in relation to services provided in outpatients. Westmorland General Hospital is a part of the University Hospitals of Morecambe Bay NHS Foundation Trust. Westmorland General Hospital is one of three locations providing care as part of University Hospitals of Morecambe Bay NHS Foundation Trust. Westmorland General Hospital Burton Rd, Kendal LA9 7RG, United Kingdom Get Directions. Review written consent being obtained on the day of surgery. they are unlikely to develop any complications during pregnancy, whilst giving birth, or after their baby is born, can choose to give birth at Helme Chase. If you need to speak to a member of our administration teamor need help completing your on line referral please call us: If you live in or around Barrow or Kendal areas; We judged the hospital as good for safe, effective, caring, and responsive. staff recommend this hospital for care. Menu Ensure that staff act in accordance with the requirements of the Mental Capacity Act 2005 and associated code. Published Helme Chase is our midwife-led unit, based at the Westmorland General Hospital (WGH) in Kendal. Good the service is performing well and meeting our expectations. (01539) 716689, Provided and run by: Let's make care better together. You can email the site owner to let them know you were blocked. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Suspended ratings are being reviewed by us and will be published soon. Staff kept themselves, equipment and the premises clean. Peoples needs, and preferences were respected. Get contact details including emails and phone numbers (business & personal). Where we have a legal duty to do so, we rate services performance against each key question as outstanding, good, requires improvement or inadequate. Patients with specialist needs in relation to eating and drinking were supported by dieticians and by the speech and language therapy team. the service isn't performing as well as it should and we have told the service how it must improve. Up to 5 the service is performing badly and we've taken enforcement action against the provider of the service. This website is using a security service to protect itself from online attacks. The hospital was clean throughout and there was an ample supply of hand washing facilities and hand gels to prevent and control infection risks. As a result, governance and leadership processes were not fully embedded in the department. It provides a range of 'general hospital' services including elective operations, outpatient appointments and midwifery-led maternity services, together with an Urgent Treatment Centre. Westmorland General Hospital. A midwife-led unit means there are no doctors present. Continue work started to ensure that all premises used by the service provider are suitable for the purpose for which they are being used, properly used, properly maintained, and appropriately located for the purpose for which they are being used. Anaesthesia 2021; 76: 162534, Rahmel A: Organspende. we have taken enforcement action. Westmorland General Hospital is one of the leading hospital located at Burton Rd, Kendal, LA9 7RG. We visited urgent and emergency care and maternity core services as part of the inspection. Highly recommend Dr Mark Brady . For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. 6698 staff work at this trust. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Westmorland General Hospital is one of the leading hospital located at Burton Rd, Kendal, Cumbria, LA9 7RG. Healthcare Knowledge Ltd (Creators of SpecialistInfo). Dermatology Diagnostic Imaging Diagnostic Physiological Measurement Dietetics E Ear, Nose & Throat Endocrinology and Metabolic Medicine G Gastrointestinal and Liver services General Surgery Geriatric Medicine Gynaecology H Haematology N Nephrology O Ophthalmology Oral and Maxillofacial Surgery Orthopaedics P Pain Management R Respiratory Medicine Email: e.wright@mbht.nhs.uk. I have seen Dr Brady for a number of years and I also have had experience of consultants from different disciplines. the service isn't performing as well as it should and we have told the service how it must improve. The hospital provides elective surgical services, a midwifery led maternity service and outpatient and diagnostic services including pathology, radiology and endoscopy, and allied health services such as physiotherapy, occupational therapy, dietetics and pharmacy services. We rated it as requires improvement because: Download full inspection report for Westmorland General Hospital - PDF - (opens in new window), Published Helme Chase is located on the third floor of Westmorland General Hospital. Cologne, North Rhine-Westphalia, Germany. The maternity service did not always have enough staff with the right qualifications, skills, training and experience to keep women safe from avoidable harm and to provide the right care and treatment. Neurosurgical Interventions for Cerebral Metastases of Solid Analgesic Use in Sports: Results of a Systematic Literature SARS-CoV-2 Rapid Antigen Tests for Health Care Workers. All surgery was supported by a resident medical officer on a 24 hour basis. The first stage in this process is to Register - please to Register. : Validation of the factors influencing family consent for organ donation in the UK. No credit card required. The UTC operates between 0800 and 2200 seven days a week. LA9 7RG, In Inspection Report published 6 September 2011 for Westmorland General Hospital - PDF - (opens in new window), Published Westmorland General Hospital Overall: Requires improvement read more about inspection ratings. We also undertook an unannounced inspection on 26 October 2016. Sign Up For Free G2Crowd Trusted. Another commented on the fact that they had felt able to ask their consultant questions 'all the way through being pregnant'. Consultant Nephrologist based in Preston and part of our team caring for patients with kidney disease in Morecambe Bay in addition to central Lancashire. Rather than coming into hospital to have your baby, many women chose to give birth at home. Patients with more serious conditions such as chest pains, strokes, serious illness or serious injuries attend the nearest Accident and Emergency department in Lancaster. Staff were well supported to improve quality and continuously develop. Med Klin Intensivmed Notfmed 2019; 114: 1006. They received feedback from reported incidents and felt supported by managers when considering lessons learned. the service is performing exceptionally well. Telefon: +49 (0) 30 246267 - 0 problem you are experiencing readily. Complete a self-referral online @ Westmorland General Hospital ( WGH) is a hospital near Oxenholme in Kendal, Cumbria, England. There had been no use of agency staff as staff had been made available from the elective orthopaedic unit which had been closed for two months. Mothers also commented that they could see staff were busy at times during their stays and one in Furness General Hospital told us 'They were very busy when I came in, despite that they were always there for me'. We rated it them as good because: Published The UTC had undergone a series of changes. Prior to this is it was managed by a different foundation trust. the service is performing badly and we've taken enforcement action against the provider of the service. in my opinion he is simply the best. Suspended ratings are being reviewed by us and will be published soon. At Helme Chase, our midwife-led unit at Westmorland General Hospital, we pride ourselves in being able to provide a tranquil and home-from-home environment, which allows you to focus on your body and the baby. Consultants at Westmorland General Hospital Return to Directory Consultants at Westmorland General Hospital * Information available to verified or subscribed users. the service is performing well and meeting our expectations. 16 May 2019. What is Ward 2 at Westmorland General Hospital? 5 free lookups per month. Medical staffing was provided by consultants and doctors for elective activity between 08:00 and 18:00, Monday to Friday. University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. Ahlert M, Strter KF: Einstellungen zur Organspende in DeutschlandQualitative Analysen zur Ergnzung quantitativer Evidenz. Correspondence Marisa Wray, Consultant old age psychiatrist, South Lakes Memory and Later Life Service, Cumbria Partnership NHS FoundationTrust, Westmorland General Hospital, Kendal,. Bringing children to hospital facilities are not available, No counselling and support facilities available, https://www.uhmb.nhs.uk/visiting-our-hospitals/parking-facilities/westmorland-general-hospital, University Hospitals Of Morecambe Bay NHS Foundation Trust, Patients recommend this hospital. The UTC became part of University Hospitals of Morecambe Bay Foundation Trust in April 2018. Across both services, staff did not always feel supported by the executive leadership team and reported they were not visible. The governance work that was completed to achieve compliance across RLI and FGH had a positive impact on the service at WGH. Consent practices were strong, and patient focussed including the accommodation of individual needs. The mothers we talked to told us that they understood their care and treatment and told us they were kept up to date about what was happening and given explanations about what was happening during their pregnancies and also during labour so they could make informed decisions. They provided emotional support to patients, families and carers. Therefore, at the time of the inspection, despite there being plans in place for the department, we were not assured the department was able to demonstrate that it was well led. Your IP: Lancaster, Westmorland General Hospital Pain Management Overview Departments and services Pain Management Facilities Ratings and reviews Leave a review Contact department No information available. Any other browser may experience partial or no support. They were focused on the needs of patients receiving care. 6 September 2011, In I do not think he could improve on anything he is simply the best. Continue improving Referral to Treatment Times (RTT) for patients and continue to implement trust-wide initiatives to improve response. People can contact the service at 01539769055 or email Jackie.Bateman@mbht.nhs.uk You can find out more about the ECLO service at HERE Acute Acute > Medicine Leadership and Management Sign up for a free account. Doctors, nurses and other healthcare professionals supported each other to provide good care. {{ userNotificationState.getAlertCount('bell') }}. Allied health professionals (AHPs) worked closely with ward staff to ensure a multi-disciplinary team (MDT) approach to patient care and rehabilitation. Staff of different kinds worked together as a team to benefit patients. Ensure that outcome measures are developed to monitor the effectiveness of the strategic partnership with Central Manchester University Hospitals NHS Foundation Trust and Lancashire Teaching Hospitals NHS Foundation Trust. We were not able to observe care and treatment as no one was using the service during our site visit. Explaining about the operation she will need on her kidney and how dialysis works and how this now can be done at home. Another mum who had been transferred between units told us 'It was a very quick response, and they (staff) explained as much as they could'. All those mothers we talked to on the post natal wards told us the midwives had 'always' asked them what they wanted during their labour and given them explanations. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Your information helps us decide when, where and what to inspect. The Queen Victoria Hospital in Morecambe provides outpatient services and Ulverston Community Health Centre provides nutrition, dietetics and breast screening. This is particularly in relation to radiology, ophthalmology, and allied health professionals. The number of medical staff employed to work solely at Westmorland General Hospital was 4.4 doctors. Any learning identified was shared and applied. We inspected University Hospitals of Morecambe Bay NHS Foundation Trust as part of our comprehensive inspection programme in February 2014. He can be trusted to do the right thing in every way. The hospital had infection prevention and control policies in place, which were accessible, understood, and used by staff. Lancaster, Patients were treated with compassion, dignity, and respect. During this time period it will not be possible to browse jobs, sign into your account or submit job applications. Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. there are some services which we cant rate, while some might be under appeal from the provider. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There's no need for the service to take further action. All three sites provide a range of planned care, including. Bundeszentrale fr gesundheitliche Aufklrung (BZgA): Wissen, Einstellung und Verhalten der Allgemeinbevlkerung (14 bis 75 Jahre) zur Organ- und Gewebespende. You can request to have a home birth with your midwife. Between April 2020 and March 2021 there have been 15 babies born at Helme Chase. Staff involved patients and those close to them in decisions about their care and treatment. Treatments and services Cataract Cataract surgery treatment Cornea External Eye Disease Glaucoma Neuro-Ophthalmology Oculoplastics/Orbits/Lacrimal The emotional needs of patients were in the forefront of the minds of staff and they worked with patients to develop better ways to encompass these. Requires improvement Ensure that there are systems and process in place. Increase medical/orthogeriatricians input on surgical wards. We have judged the service as good for safe, effective, caring, responsive and well-led care. They apply to all access to, and use of information on this site, to the posting of ratings, reviews and feedback on this site and to the provision to iWantGreatCare by any other means. Performance & security by Cloudflare. Any other browser may experience partial or no support. Published Managers checked to make sure staff followed guidance, monitored the effectiveness of care and treatment and used the findings to improve them. Westmorland General Hospital Ophthalmology Overview Departments and services Ophthalmology Facilities Ratings and reviews Leave a review Contact department No information available. Please call 01229 403838 Mon-Fri 09.00 16.30, If you live in or around the Lancaster area; The patient records we reviewed included an assessment of patients nutritional requirements based on the malnutrition universal screening tool (MUST). (business & personal). At this inspection we checked whether these actions had been completed. Any other browser may experience partial or no support. Westmorland General Hospital (WGH) is the Trust Headquarters of University Hospitals of Morecambe Bay NHS Foundation Trust. There have been significant changes to the trust board since 2012. At least one standard in this area was not being met when we inspected the service and A midwife-led unit means there are no doctors present. One mother told us staff had been 'brilliant' and had 'acted quickly when things changed' and that 'all the options were discussed with us'. Die Essener Universittsmedizin umfasst das Universittsklinikum Essen sowie zwlf Tochterunternehmen, darunter die Ruhrlandklinik, das St. Josef Krankenhaus Werden, die Herzchirurgie Huttrop und das Westdeutsche Protonentherapiezentrum Essen. 2008-2023 iWGC Ltd. Chorley and South Ribble District General Hospital, Lancashire. Get contact details including emails and phone numbers (01539) 716689, Provided and run by: Staff kept good care records and managed medicines well. The service did not plan and provide care in a way that met the needs of local people and the communities served. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. I am clean stickers were used to inform staff at a glance that equipment or furniture had been cleaned and was ready for use. No credit card required. He is without doubt the best doctor I have had, a hard worker and a genuinely nice person. According to a representative survey of the Federal Centre for Health Education (BZgA), 71% of the German population would consent to organ donation ().Nonetheless, German donor numbers are low in . Take a look through the following pages to stay informed about studying and working in Lancashire and South Cumbrias Local Maternity System. Women can give birth at Helme Chase 24 hours a day, seven days a week, supported by a midwife. Westmorland General Hospital NHS hospital Westmorland General Hospital Overall: Requires improvement Burton Road, Kendal, Cumbria, LA9 7RG (01539) 716689 Provided and run by: University Hospitals of Morecambe Bay NHS Foundation Trust All Inspections 20 April to 7 May 2021 During a routine inspection After the birth of your baby, care and support are provided in your home. We offer a wide range of parent education sessions acrossMorecambe Bay. All those we talked to confirmed that once in established labour they had not been left on their own by midwives. They used control measures to prevent the spread of infection. If at any point during your pregnancy and labour, you or your midwife has any concerns then you will be transferred to one of our consultant-led units at either the Royal Lancaster Infirmary or Furness General Hospital. National and local safety standards for invasive procedures incorporated the contents of the WHO surgical safety checklist. Checking her medication and how these effected her condition. Let's make care better together. Cloudflare Ray ID: 7c07afa5fe204d30 Enter the description for this link and click ok or to close, click the close button or use the ESC key. 536 responses, Agency staff as a percentage of average expenditure, Care Quality Commission inspection ratings, Percentage of patients waiting less than 18 weeks, 79% of patients waiting less than 18 weeks from referral, Patients recommend this hospital. On several occasions he has helped me with other medical issues without fuss or delay. The service met the national benchmark for midwifery staffing set out in the Royal College of Obstetricians and Gynaecologists (RCOG/RCM) guidance (Safer Childbirth: Minimum Standards for the Organisation and Delivery of Care in Labour) with a ratio of 1 midwife to 25 births compared to the RCOG recommendation of 1 midwife to 28 births. It is managed by the University Hospitals of Morecambe Bay NHS Foundation Trust. We were also told that doctors and consultants spent time with them and explained why changes to their plan were needed. Across both services, staff had training in key skills, understood how to protect patients from abuse, and managed safety well. This is particularly in relation to the macular clinic. Ensure that all premises used by the service provider are clean, secure, suitable for the purpose for which they are being used, properly used, properly maintained and appropriately located for the purpose for which they are being used. He is patient, never rushing, he listens very carefully and takes an holistic view of his patient. The way the reports were generated in 2011 meant that it looked like Westmorland General Hospital was non compliant. People who use services were involved in the development of tools and support to aid informed consent. Maternity staff did not always complete and update some risk assessments for each woman nor take action to remove or minimise risks. Ensure that the 5 steps to safer surgery process is audited to monitor that it is being used appropriately, particularly in surgical care. Netherlands View. All staff spoke positively about the service they provided for patients.