If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. If not, please contact Guest Services through the options toward the bottom of the page. According to Ulta's website, you can return the package to this address: ulta.com Returns Center. An online or in-app purchase can be returned to us by mail or by bringing it to any one of our Ulta Beauty stores. You may return or exchange in store with your receipt or contact Guest Services through the options toward the bottom of the page for assistance with mailing the item back. We understand things happen, which is why Ulta Beauty is dedicated to making the return process beautifully simple for you. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. It's, arguably, one of the greatest things about Ulta's return policy: if you return a beauty item within 60 days of the process date on the order packing slip, you receive a full refund to the payment method you used for your purchase. Rainchecks are not available, and we will not ship the item when it is back in stock, as we do not have a backorder system., Looking for an item in store? The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations., We also recommend that you use a traceable ground shipping method (e.g. Romeoville, IL 60446. To serve you better, ulta.com will begin to process your order after you click the SUBMIT ORDER button. We only charge you for items that have shipped. Certain items in your order may be considered hazardous materials (HAZMAT). driver's license, state or military ID).. Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. If on Mobile App, press Save and Continue. Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, Purchasing our products is the beginning of a long-lasting relationship. . We understand things happen, which is why Ulta Beauty is dedicated to making the return process beautifully simple for you. UPS or the U.S. Missing Package? Here you should confirm your Shipping Address. This allows packages to arrive on Saturday as well as any other business day. No interest or fees when you pay on time. Additionally, if you bring in a return that you purchased more than 60 days ago, you may or may not be able to get a full refund. However, if you originally used an online payment service (e.g., PayPal), your refund will be made to your preferred credit or debit card or issued as an in-store credit. Please know we are always looking for opportunities to provide added value and the best prices available to our customers and thank you for your understanding.. Free standard shipping on any $35 purchase, New and online only! This will give the option to opt into the gift being wrapped (toggle option), and to include a personalized message with the order up to 250 characters., PLEASE NOTE: Individual items within an order cannot be bagged, wrapped, or boxed separately. For assistance in placing your order, please review below. Sign up here! Therefore, these items cannot be shipped to all addresses. You will then be responsible for paying for the difference. It is always a good idea to have a receipt with you when you return an item so that you can prove that you have already returned it. Once you have found your item of choice, be sure to choose the shade/color/size (if applicable) as well as quantity. You will receive a notification once your product has been reviewed. However, if you've not got a receipt and you're not a member you'll receive a refund in store credits to spend in-store. Simply bring the item(s) you wish to return to the store with its original email order confirmation, packing slip and all original packaging materials. All orders containing Hazardous Materials have restrictions. In rare instances, and based on item, gift wrap may be used but is not an available option during check out., Before checking out, choose "Make This Order A Gift" in your shopping bag. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. Review your shipping information, payment information and items once again before placing the order. We are able to locate purchases made using your Ultamate Rewards member ID or phone number. It's also possible to return online purchases to Ulta by mail, preferably in the same shipping carton that was used to send them to you. Technocolor 1 Hour Express Self Tanning Foam, New & coming soon! This is not a charge and the hold will be released once your order has shipped. Click here for more details. To redeem points, click on "Redeem Ultamate Rewards Points". Ordering your favorites is easy at Ulta Beauty! Please keep in mind that Ulta will process your return without the packaging, so make sure you are still within 60 days. Yes, you can return a gift to Ulta without a receipt. To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). Unlike some other stores, Ulta doesn't ask many questions when it comes to returns and doesn't seem to mind offering a refund for no other reason than that you didn't end up liking them. Thankfully, with how understanding Ulta is, you can return products without a receipt. Wrong shade? . But that was that cashier's Hail Mary to save their numbers. Simply bring the item(s) you wish to return to any Ulta Beauty store and ask one of our associates to assist you in making a return--we'll be happy to help! Once reviewed, press "Place Order". All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. To avoid return shipping costs and speed up your refund, you may bring returned merchandise to any Ulta Beauty store. Technocolor 1 Hour Express Self Tanning Foam, New & coming soon! You'll pay your first installment at the time of purchase, and the remainder over time. Product(s) returned within 60 days of the original purchase that include the original receipt (or can be verified in our system using your Ultamate Rewards member ID), will be fully refunded via the original form of payment. We will not remember your security code. Business days do not include Saturdays, Sundays, or holidays. If shopping ulta.com on desktop, this is to the right of the screen. There is a 10-day waiting period required for returns.. With Ulta returns, you can bring back products without packaging. We take protecting the integrity of the products we sell very seriously. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. Applicable sales tax will be applied to your ulta.com order in accordance with state and local laws, and an estimated tax amount will be reflected in the order summary before checkout. How much is Ulta free shipping? The same perk applies to purchases you made using the Ulta Beauty app or on Ulta.com. That said, there are a few loopholes in their return policy that the average shopper isnt aware of. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Not all Shipping Methods are available for all shipping addresses. Show your receipt and even without packaging, Ulta will process the return! The first is to enter your order number, along with your email. Ultamate Rewards Members, remember to log in before shopping! RangeMe is an online platform that makes it easier for us to discover new products. Gift wrap and delivery charges may also be subject to tax in some states.Please note that tax exemptions are not available online and must be used in store.. In case you weren't aware, cashiers at ulta a heavily impacted when you choose not to sign up. You can also access it quickly in the app. RELATED: View Official Policy The company offers over 25,000 products, including makeup, fragrances, accessories, skin and hair care items. , Coupon needs to be presented at time of purchase and within the specified dates. For purchases made online at ulta.com or using the Ulta Beauty App. Orders are typically processed for shipment in 1 to 2 business days. If you no longer have your receipt, an Ulta Beauty associate may also be able to help you locate your purchase record via your Ulta beauty online or rewards membership account. it's totally free! Territories, PO Boxes or APO/ FPO addresses. While Ulta doesnt actively promote this, many people have stated that they didnt have to return their free gift when returning the product they purchased to receive that gift. 16 Best Loungewear Brands for Show-Stopping Comfort, 13 Sites like Rent the Runway (2023 Update), 14 Stores like Ulta to Shop Beauty & Skincare Products. Yes, we offer gift bags, including a decorative ribbon on most items. Once you submit your order, the funds will immediately be deducted from your Ulta Beauty gift card. For ulta.com shoppers, items excluded from coupons and promotions will be indicated in the shopping basket. You may also search by item name, key word, SKU, brand, etc. If we can't fulfill the portion of your order that was paid for with your gift card, we'll return the money to it when you get your final shipment email. *All shipping charges include handling, order processing, item selection, packaging and transportation of items. Ulta has a pretty great return policy - even if you don't have a receipt. Ulta'sreturn policyis actually incredibly generous. Single-use coupons used on your original purchase cannot be returned. The Same Day Delivery order cutoff time is based on your local store's closing time; you'll see that at checkout. Buy now, pay lateronline and in store. Pay for your purchase over 4 equal installments, due every two weeks. This allows packages to arrive on Saturday as well as any other business day. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. We are able to locate purchases made using your Ultamate Rewards member ID or phone number. Your financial institution will place a temporary hold on the funds for your order as it processes. FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). The U.S. Department of Transportation (USDOT) requires ground-only shipment of Hazardous Materials due to air shipment restrictions and regulations. Estimated Delivery Date: Within 3 to 8 business days, Estimated Delivery Date: Within 3 to 4 business days, Estimated Delivery Date: Within 2 to 3 business days, Estimated Delivery Date: Within 1 to 2 business days, Ulta Beauty plastic Gift Card and eGift card. Once ready, click "Add To Bag" and the item will be placed in your bag as indicated by the bag icon in the top right of your screen. Orders placed after the cutoff time will deliver the following day. The tax rate is determined by several factors including, and not limited to: the items purchased, the ship-to destination and the ship-from location. Ulta.com ships to contiguous U.S. states, Alaska, Hawaii, U.S. *All shipping charges include handling, order processing, item selection, packaging and transportation of items. **Total delivery time includes processing and carrier transit time. In accordance with state law, NSF checks may be submitted to your bank electronically. Ulta Return 1) Return Your Products Within 60 Days But Don't Sweat It If You Go Over That Time. In all other cases, the refund will be made in the form of an in-store credit. Des Nuda Gradual Self-Tanning Lotion & Luce Self-Tanning Mist, New and only here! Free standard shipping on any $35 purchase, New and online only! As with in-store purchases, your refund will be sent to the credit or debit card you used to make the purchase. on the top of the screen. Ulta has one of the most flexible return policies among beauty and fashion retailers. Use Tab to access the results, Purchasing our products is the beginning of a long-lasting relationship. Your product is matched with the right category buyer. The only exception is if you used your Ultamate Rewards ID at purchase they can look up your receipt through this. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:, ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446, Return all products to Ulta Beauty by ground-only shipping. Once your items have been received, you'll receive notification email. Territories, PO Boxes, APO/FPO addresses and oversized packages.. 54. All applicable promotions, offers, discounts, and coupons applied at the time of purchase will be prorated and deducted from the amount of refunds or credits, including loyalty points. Don't worry, they'll most likely accept it. , Not all online Gift with Purchases are available in store, and vice versa. What's Ulta Beauty'sCustomer Service Phone Number? If needed, you can "Remove" or "Save For Later" as needed. Rainchecks are not available, and we will not ship the item when it is back in stock, as we do not have a backorder system., Looking for an item in store? On Mobile App and the mobile version of ulta.com, directly under the list of items, the options to make the order a gift and add a coupon are available. If shopping ulta.com through desktop, on the right above the Order Summary, you have the option to "Make This Order A Gift" or "Add Coupon Code". Fortunately, there are several different ways to do this, even if you can't find the original receipt. To prevent the loss of points, do your best only to buy products you are sure youre going to keep! Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! This is 30 days longer than most stores, and only if you want a full refund. You can indeedreturn an item to Ulta Beauty without the boxor original package it came in. 1. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! You may return or exchange in-store upon receipt of your package! . Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. , Tip: Check the latest tracking links you receive.Sometimes your package is handed to USPS for final delivery. . If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Postal Service insured mail), so you can track your shipment back to us for a truly flawless return. After we have processed your return and issued a refund, we'll let you know via email. Choose as needed. If you don't have one right now and don't have the receipt either, please don't take it out on the cashier that's going to be ringing you up. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. If you return the product within 60 days of the original purchase and it's accompanied by its original email order confirmation and packing slip (or can be verified in our system using your Ultamate Rewards member ID or ulta.com account information), you will receive your refund in the form of your original payment. How RangeMe works: Create a product profile. 3 - Always Try to Return Items (Even if past the return window) - Their policy is pretty lenient and most locations let you return stuff for store credit well beyond their stated . Items purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return, refund or exchange, including Ulta Beauty at Target. Tracking is available through our website, your confirmation or shipment emails, and will indicate the estimated delivery date. Any hold placed on your Ultamate Rewards Points will automatically be released within 14 days from the order submission. If you are on ulta.com, you can change your quantity once added to bag by pressing "+" for more or "-" for less. Visit our list of stores here to locate your desired location! If your order has been fully canceled, the temporary hold will expire automatically within the timeframe set by your financial institution. Excludes Beauty Services from The Salon, Dermalogica Skin Bar and Benefit Brow Bar. The same policy applies when it comes to making an exchange without receipt. Heres How To Tell If That Louis Vuitton Bag Is Real. Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. Even though their policy is great, its still important do your best not to return products unless you have to (or else they may set stricter restrictions like many other companies have done). Redeem your coupon by entering the coupon code in the space provided and click APPLY CODE. Simply bring the item(s) you wish to return to any Ulta Beauty store and ask one of our associates to assist you in making a return--we'll be happy to help! If you return the product within 60 days of the original purchase and it's accompanied by its original email order confirmation and packing slip (or can be verified in our system using your Ultamate Rewards member ID or ulta.com account information), you will receive your refund in the form of your original payment. You can also find her words at GiftMighty and others. Sign up here! In accordance with state law, NSF checks may be submitted to your bank electronically. Orders placed with Ulta Beauty gift cards, Orders placed with Ultamate Rewards points. If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. If you are having issues redeeming an active coupon, please contact Guest Services through the options toward the bottom of the page. **Total delivery time includes processing and carrier transit time. Gift cards cannot be returned in exchange for cash. Once you're logged in, navigate over to your order history and select the item. We'd have to give Ulta Beauty's return policy a perfect 10, based on its sheer generosity alone. Can I Return an Item to Ulta Beauty without the box or original package? Redeem your coupon by entering the coupon code in the space provided and click APPLY CODE. Check your order to make sure that it is not being sent in multiple packages (this would show as having multiple tracking numbers). . Then you won't even need a receipt to return it. While there may be exceptions for products that are returned in brand new condition, Ulta maintains astrict policyagainst reselling any items that have been damaged or used, or that have expired. For in-store returns, you can show the Ulta associate at the store one of these four "receipt" options: Your confirmation email on your phone Your Ultamate Rewards Member number, ID, or phone number Your Ulta.com account email or phone number This is likely to discourage customers from buying a collection of products, keeping the ones they like for free, and returning the rest for a full refund. Once your order ships and you've received your final shipment notice, the hold will be released and the points will be deducted from your account. Territories, PO Boxes and APO/FPO addresses. If you have questions, please contact an Ulta Beauty store associate or ulta.com Customer Service Representative., To redeem an Ulta Beauty with a valid coupon code, place all items you would like to purchase in your shopping basket. Since not every store is so understanding when it comes to returns, we like to spend our money on more customer-friendly brands. Does Ulta Beauty Accept Returns Without a Receipt? (Its totally free.) Even then, it's worth taking the item in to ask about the possibility of an exchange. Please note that not all in-store coupons and promotions can be redeemed on ulta.com and not all ulta.com coupons and promotions can be redeemed in-store., Only one coupon code may be redeemed per order on ulta.com and each coupon code may only be redeemed once. Ulta Beautys diverse selection of products spans a wide variety of price ranges, from high-end cosmetics to bargain buys. The only exception is if you want to return the product for a more expensive one, in which case youll need to pay the difference. An order is attempted, but not successfully submitted. If it has been one business day since the date of delivery and you still cannot locate your package, please contact Guest Services through the options toward the bottom of the page. The receipt of an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. If the coupon code is valid, the applicable discount or promotion will appear in the shopping basket. ; Mobile Ulta Beauty provides most of the best facilities for customers. Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Oversized/overweight items are not eligible for gift services., Ulta Beauty makes every effort to ensure that all of the merchandise we feature is in stock when shopping online., In the event that an item becomes out of stock after your order is submitted, we will ship the rest of the items in your order and send you an email indicating that one of your selected items is out of stock. Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. Overall, Ultas return policy is one of the best out there for beauty brands and we are super thankful. Business days do not include Saturdays, Sundays, or holidays. If the coupon code is valid, the applicable discount or promotion will appear in the shopping basket. Returning Online Purchase back to store Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, The following text field filters the results for suggestions as you type. Products returned to stores that were purchased using an online payment service (i.e., PayPal, PayPal Credit) will be refunded to your preferred credit card or issued as a store merchandise credit. In the instance that you can't locate one or either, you may still be able to validate your purchase information using your Ultimate Rewards member number or access the record of your purchase on Ulta.com. Otherwise, the refund will be made in the form of an in-store credit. If you paid using a service like PayPal, you can get a refund on the credit or debit card of your preference or have it issued in the form of an in-store credit. If your return is made after 60 days, you will not receive a refund, but you can still receive store credit. Not right for your hair? Track the status of your order anytime here!, Ultamate Rewards Members can also check their orders by logging in at ulta.com or the Mobile App and navigating to "My Orders". For more information, please click here. A temporary hold will be placed on the Ultamate Rewards points you've redeemed to pay for your order. Can I Return Makeup to Ulta With No Receipt? Discover ways to receive continued support from Ulta Beauty. Purchases made at Ulta Beauty or ulta.com may not be returned or exchanged at an Ulta Beauty at Target location. However, if you exchange for an item at a higher price point, you will need to pay for the difference in price and sales tax. Contact Guest Services through the options toward the bottom of the page. By logging into your account, you should be able to find all the verification info you need to get a full refund. Under there, you can change your shipping type. Unlike some other stores, theUltaBeauty return policyallows you to return products for no other reason than that you dont end up liking them. Those points will be available for use on your next transaction., You can always choose to exchange the item you purchased using points for something else in the store and receive the same discount.. Any points remaining can be redeemed in a future purchase. For your own security, you won't be able to submit an order on ulta.com if the billing address, credit card expiration date and/or security code doesn't match your credit card statement. If you do not have a receipt, Ulta can locate your purchase through your Ultamate Rewards member ID number (but, this only applies if you made the purchase using your rewards number). Territories, PO Boxes and APO/FPO addresses. For instance, if you purchased a perfume collection that contained three different perfumes, you won't be able to expect a refund if you only bring in two. Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals).