Here is the link to the State of California Office of the Attorney General, and the form you will need. to receive guidance from our tax experts and community. 7 Available to returning clients with 100+ applied Refund Transfers enrolled in our standard Refund Transfer program. We disclose your Personal Information to business transferees. I have not been told about the form and getting it notarized when I finally get ahold of someone again I will ask about that. We are aware that this is a difficult situation for you. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In some cases, we use your personal information to contact you or to provide information to you, such as to send newsletters to you that you request. After 3 days hours of being on hold, speaking to TurboTax, who's support originally sent me to CreditKarma, who had me create an account for my deposit to be dropped in, until it didn't show up and i had to start over.also being told there were no systemic issues with held refunds. Terms and conditions are subject to change without notice. Personal information from an educational record, which could include: a students name, the names of the students parent or other family members, the address of a student or students family, a students personal identifier (e.g., SSN, student number), other indirect identifiers of the student (e.g., date of birth, place of birth, mothers maiden name), other information that, alone or in combination, is linked or linkable to a specific student that would allow a reasonable person in the school community, who does not have personal knowledge of the relevant circumstances, to identify the student with reasonable certainty, or information requested by a person who the educational agency or institution reasonably believes knows the identity of the student to whom the education record relates. **Say "Thanks" by clicking the thumb icon in a post. I learned that SBTPG is the parent company of Greendot I believe. What is a State Refund Transfer? WebSanta Barbara is currently processing refunds. The business or commercial purpose for collecting and/or selling Personal Information. This Privacy Policy is effective as of January 1, 2020. Information you provide in applications or other offline, in-person and telephonic interactions. Cookies allow us to better understand how users use our site and can help us to tailor our Web site or a marketing message to better match your needs and interests. Santa Barbara Tax Products Group- Holding Tax Refund and Will not respond I filed my taxes through TurboTax in January 2022. Santa Barbara is currently processing refunds. Full 2 Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Information collected automatically by security cameras and equipment. WebI filled my taxes on turbo tax on 2-5-2020 and on 2-23-2020 irs.gov Where is my refund? IRS sent my refund on Feb 24. If you elected to have your fees deducted from your refund, the IRS will send your return to Santa Barbara Bank, where they will deduct the fees and then deposit any remaining refund into your account. I cannot believe people like the person I just spoke to are the ones who are handling our money. Do not enter The derivation of information, data, assumptions, or conclusions from any other category of Personal Information to create a profile about a person reflecting the persons preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities and aptitudes. to receive guidance from our tax experts and community. Why is my federal refund on hold with Santa Barbara Tax Products Group (SBTPG)? This section applies to California residents. Our bank product program allows tax professionals like you to diversify business and compete with the national chains. FTC filed a case against Turbo Tax just recently. Santa Barbara Bank App Rejects 1972 and 1652. I even checked to see if I was issued a TurboTax Prepaid Visa just in case the funds were somehow deposited there (mind you Ive only EVER elected direct deposit into my own bank accounts) but nope, moneys not there either. The current fee is $10 per check. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Fees and limitations apply. How did this end up working out? You have clicked a link to a site outside of the TurboTax Community. I have called Turbo Tax twice in the last week to find out what is going on with my federal refund. I filed a complaint with the IRS and they traced my funds but nobody has responded to the request sent by the Office of the Controller of the Currency who I also reached out to. I'm having the same issue. Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. Did the information on this page answer your question? This is because we allow them to collect information from our website users (e.g., online identifiers and browsing activity) so they can help serve ads more likely to interest you. An individuals physical characteristics or description (e.g., hair color, eye color, height, weight). Yet in some cases, which seem to be more than not, they withhold the remainder more than the 5 days, and unfortunately they have poor Customer Service. We will need to confirm your identity and California residency to process your requests to exercise your information, access or deletion rights. Turbo Tax TPG Bank shows my refund was funded on the 8th, but I havent received it in my account. I've tried contacting the irs, turbo tax, and tpg and can't get through to anyone. We transfer information about you if this company is acquired by or merges with another company. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Work-in-Progress Screen Point-and-Shoot Error Correction Easy-to-use forms-based input Automatic software updates All federal and state forms supported Integrated text messaging capabilities, UpTax Wise is our most customizable service package. The Bureau of Fiscal One of our friendly software specialists will help you find the software solution that perfectly fits your business. Republic Bank is committed to working with tax offices of the highest caliber. Google will not associate your IP address with any other data held by Google. information on the refund process and timeline. When you register on our site, we may ask for information such as your name, email address, postal address, zip code, telephone, gender, personal interests and preferences of our products and services. Personal information collected is accessible only by designated staff or agents of our organization who are also bound to this statement. In addition, if you direct us not to sell your Personal Information, we will consider it a request pursuant to Californias Shine the Light law to stop sharing your personal information covered by that law with third parties for their direct marketing purposes. You can request a copy of the Personal Information that we have collected about you during the past twelve months. Refund Transfers are not loans. MUFG Union Bank NA - Arcadia Branch. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Ask questions and learn more about your taxes and finances. Enroll with TPG and get the resources you need to attract and retain clients. ! You can request the following information about how we have collected and used your Personal Information during the past twelve months: Access. You can call using the numbers listed, or you can scroll down on the page and clickSubmit A Request. We'll help you get started or pick up where you left off. Bank account number, debit or credit card numbers, insurance policy number, and other financial information. You have clicked a link to a site outside of the TurboTax Community. Refunds may be delayed even longer for other reasons. It's so crazy! Unfortunately because of my experience with this bank I will no longer be doing business with TT - while TT has been good to work with SBTPG has been awful - their customer service agents are rude and most of them cant give you any details or the information changes from person to person. For purposes of this section, Personal Information has the meaning given in the California Consumer Privacy Act of 2018 (CCPA) but does not include information exempted from the scope of the CCPA. Ask questions and learn more about your taxes and finances. Pay for tax preparation with your tax It describes how we collect, use and share Personal Information of California residents in operating our business, and their rights with respect to that Personal Information. Business and personal contact information, Content you choose to upload to the Service. We cannot process your request if you do not provide us with enough detail to verify your identity and respond to your request. Tax Pro Help Center Get answers 24/7 at Support.sbtpg.com Tax Pro Support (Existing client) 800.779.7228 Consumer WebAnyone else still waiting on TPG Santa Barbara bank to deposit?? Real experts - to help or even do your taxes for you. A check cashing fee will be charged to anyone cashing a check who does not have a Wells Fargo deposit account in accordance with Wells Fargo's standard fees for check cashing. California law classifies our use of these services as a sale of your Personal Information to the companies that provide the services. This sucks! which third party bank did my refund go to, **Disclaimer: Every effort has been made to offer the most correct information possible. They are holding refunds when their website clearly states they do not do that - clients are receiving refunds on time and they even hung up on me twice. Please reach out to our third-party processor, SBTPG. TurboTax does not receive any further updates regarding your tax return afterit'sbeen accepted by the IRS. Tpg has had my money for several days and has not released it! Refund Advantage Tax Refund Services was built with the tax professional in mind. Protected Classification Characteristics. For anyone who either got the loan, and/or are having their fees taken from their refund, Santa Barbara is currently processing a batch of refunds. below. Tax refund and e-filing are required in order to receive Refund Transfer. Why won't they deposit it into my account. Then once SBTPG sends the refund to your bank it can take up to 5 business days to post to your account. Powered by. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. 4 Customer must obtain a Refund Transfer (separate fees apply). Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. They just keep saying to fill out some form and get it notorized and send it back to them to get a new check issued. No live agent from the bank to assist my questions.TurboTax said they cant do anything with the bank about my refund!!!? What happens if my direct deposit is returned? If you elected to pay your tax preparation fees separately the fees will be drawn form your bank. They don't want to answer it for some reason. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Hopefully theyre still processing and well have some good news, still. How long does it take to Thought by midnight it would update. Allegedly, my bank rejected the direct deposit and my refund was sent to TPG (a Santa Barbara bank) who handles TurboTax tax refunds. There was no indication that Turbo was doing this. Ask questions and learn more about your taxes and finances. If you have not received your refund and it is past the timeframes noted above, you may need to start a tracer by following the instructions in the following IRS link:IRS Refund Trace. Personal information that we collect, use and share (online, mobile application and website interactions). 20254 Us Highway 18. Next step is getting a lawyer cause this is ridiculous. Hand off your taxes, get expert help, or do it yourself. WebOnce you have confirmed that your refund has been released by the IRS and you have selected a Refund Transfer from Santa Barbara TPG you may check the status of your Refund Transfer by visiting our website. If not received by the 5th day, IRS states to contact Bank to see if they have received it. They should be finished by 2pm PST. Browsing history, search history, and information regarding a persons interaction with an Internet website, application, or advertisement. Web1 Refund Transfers are deposit products using Civista Bank, Member FDIC, that enable certain deductions from the account to be processed. Santa Barbara Bank has had my refund for 15 days. I went on the banks website to put in my information to clear up where it is in the processing stage and they claim they havent received it. Nah. I'm not doing that. Purchase software - purchase tax preparation software from a company that is integrated with TPG (see list below), Enroll with TPG - complete the enrollment application throughyour tax preparation software or software provider's website, Receive confirmation - TPGwill notify you by email once we have received your information, Complete your setup - follow email instructions from TPG to complete your setupand compliance training. Categories in the chart refer to the categories described above in the general section of this Privacy Policy. You can request to exercise your information, access and deletion rights by: Right to opt-out of the sale of your Personal Information. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Web site terms of use, or as otherwise required by law. Google may use the data collected to contextualize and personalize the ads of its own advertising network. We understand tax is a complex business. However, we are don't have access to your refund situation. Did the information on this page answer your question? 5Auto Collect is an optional service provided by Santa Barbara Tax Products Group, LLC. Hand off your taxes, get expert help, or do it yourself. of course, unless you never receive it at all. WebYour current debt balance with Santa Barbara TPG is displayed in this section. Statutory category of personal information (PI), Categories of third parties to whom we disclose the PI for a business purpose, Categories of third parties to whom we sell the PI, Marketing and Promotional Communications, Compliance, Fraud Prevention & Safety, Create Anonymous, Aggregated or De-identified Data, Personal information that we collect, use and share (offline, in-person, and telephonic interactions). This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. WebYou will get your funds the same day you would have had you of paid upfront regardless. Use this IRS website for stimulus payment status - https://www.irs.gov/coronavirus/get-my-payment, Use this IRS website for get my payment FAQ's - https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions. Update: It still has the same message when I try to login. Did they send you a cashier's check or just deposited that into your account? Ask questions and learn more about your taxes and finances. Today I got the phone number for the bank and called. My ddd is 3/9 from irs so when do I suppose to receive my money from the bank, If you chose to have your fees deducted, you can check with Santa Barbara Tax Products Group. This article will provide more WebTheyve had my refund since Friday and the status is green with funded yet still shows $0 as paid to me. It is important to recognize that perfect security does not exist on the Internet. Categories in the chart refer to the categories described above in the general section of this Privacy Policy. Tpg shows a check supposed to have been issued but I have since moved and did a forwarding of mail but still nothing. Check the status of your Refund Transfer. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund. WebA great way to issue Refund Transfers Loaded with benefits for your clients Great for tax time and all year long No monthly fees With eligible direct deposit, otherwise $5 per month. Ask your preparer about other IRS e-file options, some of which are provided at no additional cost. site shows your refund has been sent,it generally takes Santa Barbara Tax Products Group (SBTPG), who administers the "refund processing service" for Intuit,1 to 2 business daysto process andforwardyour refund to your financial institution, after it receives them from the IRS. It also shows their business hours. to receive guidance from our tax experts and community. At UpTax Software, we are dedicated to helping you through the entire bank enrollment processto make sure youre ready to take the tax season head-on. Called sbbt today and they did say that there were some technical issues and that everything did go through and to wait 1 to 2 buisness days. As of today, I have filed complaints with the BBB against Intuit-Turbo Tax, Santa Barbara Tax Products Group, and Green Dot Corporation (SBTPG parent company). Intuit and Santa Barbara Bank are both California companies, and if enough complaints are filed with the Attorney General, he hopefully will investigate these companies and stop their illegal procedures. I wonder if a class action is applicable in this case?? The answer depends on whether or not you have a bank account. Once the IRS has released your funds, you can log in to your temporary account at SBTPG to see the status of your funds. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post. My 1st and 2nd stimuli payments were sent to Santa Barbara Tax Products Group in 2021 although they had no authorization to access my funds. Both companies appear to be shady; they have poor customer service and won't allow you to speak to a supervisor or appropriate departments if you can't provide information you otherwise wouldn't have because you're not associated with them in the first place. As a California resident, you have the rights listed NEVER in my entire life of filing (Im 30) started at 18 has it ever been beyond the deposit date that I received them from the IRS or Santa Barbara. Refund deposited to a GO2bank mobile bank account2, Cashier's check printed and issued from your office, Refund direct deposited to your client's bank account, Availability:Any Wells Fargo bank location3, Cost: $4 or less for checks up to $1,000 and $8 or less for checks greater than $1,000, Availability: Participating Walmart locations4. They haven't responded to me and you can't get a live person on the phone. The other one I spoke to hung up on me, I'm not trying to be rude to these people either, it's the questions I'm asking. When I tracked on tpg.com it said Unfunded*!?? Scan this QR code to download the app now. New Member May 31, 2019 5:10 PM. **Say "Thanks" by clicking the thumb icon in a post, How soon do i get my refund after recieved by santa barbara bank, You can follow the instructions in this link. In the Refund Advance (apply for an advance of the IRS refund) section check the Check to select Refund Advancecheckbox. Please click the links, listed below, to find information on the status of your refund with Santa Barbara Bank. - Intuit. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. I am owed $2,457 from TPG and still have not received the check in the mail. SSN. Let us help you increase the efficiency of your business: Cutting edge technology to give you an advantage over your competition. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I've done this already, but to no avail. We will not contact children under age thirteen without a parents permission. You have clicked a link to a site outside of the TurboTax Community. PATH Act - Creating refund delays. You can track your refund at the Santa Barbara website by clickinghere. The categories of Personal Information that we have collected. If your expected refund amount is $4,507.00 enter 4507). When the IRS states, refund sent, thats when it is intercepted by Santa Barbara to deduct the fees, then they have 5 days (according to the IRS) to deposit the remaining funds (after the fees) into the Direct Deposit Account chosen. You can follow the instructions in this linkhereto contact SBTPG. The IRS will begin processing returns on January 27th. Access dozens of videos and free digital ads you can use for social media, your website, email, and more. I just got screamed at by a lunatic that is apparently a representative of theirs. https://help.sbtpg.com/hc/en-us/articles/230418728-What-s-the-status-of-my-2019-refund-. A routing number is a nine digit code, used in the United States to identify the financial institution. I started the investigation in late February of this year so it hasnt been too long. You can track your refund with WebSanta Barbara Bank Tax Refund Status in Santa Barbara, CA About Search Results Sort: Default All BBB Rated A+/A View all businesses that are OPEN 24 Hours Hutchinson & Bloodgood LLP Tax Return Preparation Tax Return Preparation-Business Accounting Services Website More Info 101 YEARS IN BUSINESS 10 YEARS WITH (800) 836-6007 What happens if my direct deposit is returned? Tax Pro Fee Advance. Deposit is subject to change based on approved credit. When the IRS states, refund sent, thats when it is intercepted by Santa Barbara to deduct the fees, then they have 5 days (according to the IRS) to deposit the Yes the process is frustrating which is why I have chosen to just file when i can afford to pay the fees up-front to avoid dealing with them because turbo tax isn't at fault its Santa Barbara. Please consider before using TurboTax for your tax refund!!! In addition to the information provided by Web site visitors, our computers automatically receive and record information from your Internet browser, including your IP address, cookie information, and the pages you request. View refund status. In February, my refund was released from the IRS and sent to TurboTax. Santa Barbara TPG Bank Application Reject 1801. Typically within 48 hours of the IRS accepting your return. These companies may use your personal information to help us communicate with you about offers. Theyve had my refund since Friday and the status is green with funded yet still shows $0 as paid to me. I am having the same problem and have hit a wall dealing with people. On their website, they show they received my refund on 3/2/22, which was the correct amount and the amount stated on the letter I received from the IRS. You are entitled to exercise the rights described above free from discrimination. doesn't seem right that they can't just charge a person and have not description or purpose for that charge. WebExpected refund amount (accepted return) Actual refund amount (after any adjustments) Released date; Fees: Bank processing fee; Program fees; Miscellaneous fees; Refund
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