There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. and cannot be the same. If any other value is passed within this field, the Sage Pay system will not be able to identify how to process the transaction. The server encountered an unexpected condition which prevented it from fulfilling the request. Transaction not in paypal registered state. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. The method specified in the Request-Line is not allowed for the resource identified. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. The request to ABORT a deferred transaction was successful. can not be less than 8 characters. You failed 3D-Authentication. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. Just for some context, Apply3DSecure values are: 0: Use the default setting on the Sage Pay System; 1: Force 3D-Secure checks and use appropriate rules The Card Type selected does not match card number. You will be able to locate the required Protocol and Integration guidelines for each solution under the Downloads section on the Sage Pay support web site. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. 2. as outlined in our Protocols. The RelatedTxAuthNo does not match the original transaction. Please ensure that you only use a fully qualified URL. This system message will be generated when you don't send a valid value within the CardType field in your transaction registration POST. Display completion page and inform customer of successful or not successful transaction. The VendorEMail field, if supplied when posting your transaction registration, must contain a valid e-mail address which is less than 255 characters in length. The VendorTxCode has been used before for another transaction. The primary admin user cannot be deleted. The Sage Pay system will cancel your transaction as default and present you with this error message after the third failed attempt. If no security code (CV2/CVV) has been provided, you will receive this system message. The BillingAgreement flag is invalid. More than 50,000 rows returned. Either the currency requested is not available for this payment system, or the supplied combination of currency and paymentsystem is not available for this vendor account. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. All VendorTxCodes should be unique. Cannot authorise this card. If you are using our Direct or Server integration methods, the Sage Pay system will only accept registration POSTs from servers whose IP Addresses have been registered with us. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. A transaction is unable to be registered without this information. Customer Service. Make sure you've entered your details correctly as we'll use this email address to get in touch with you. The value, if supplied, should contain either 0, 1, 2 or 3. Overlaps with an existing rule. The PaymentSystem used for the original transaction does not support repeat transactions. Gateway specific fields. You are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. Please check with our support team if you are uncertain which cards your account has been set up with. This can be used to describe the goods being purchased or the nature of the transaction. If a value is supplied, should contain either 0 or 1. The details for this are as follows: . You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. Gateway Timeout : The upstream server failed to send a request in the time allowed by the server. Configure the Settings - Opayo Direct You will not be able to enter more than 200 characters in the card address box on the payment pages. Log in to your Sage product or service, go to Account Management and select Email. Available 24/7. Asking for help, clarification, or responding to other answers. You may need to zero pad your ip address so that each number block contains three digits. element either not found, or present more than once. You will need to check your code to ensure you are retrieving the correct VendorTxCode from your database and sending it through in the RelatedVendorTxCode field. The encryption method is not supported by this protocol version. You will need to check your card, and if it has expired, you will need to destroy the card and use a different card type for the transaction. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. The Vendor or Vendorname format is invalid. The link is: http://www.sagepay.com/system_monitor.asp. Cannot retrieve contributors at this time. and then fed in to the curl http header as. You must also ensure that there are no spaces within this card number. This can be done within the My Sage Pay admin area under the Account administration section. If any unacceptable characters are passed or the value is longer than it should be, you will receive this system message. The DeliveryPostCode field, if provided, can only contain a maximum of up to 10 characters. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. The GiftAid flag is invalid. We also return to you the 2 digit Decline Code from the bank. Authentication values are missing: 1002: 401: Authentication failed: 1003: 422: Missing mandatory field: 1004: 422: Invalid length: 1005: 422: Contains invalid characters: 1006: 404: . This URL must be http:// or https:// and be less than 255 characters long. Cannot authorise this card. The Delivery Address contains invalid characters. An Authenticated transaction which is unable to be 3D authenticated will be registered and stored by us. These variables will be reused when you create the AUTHORISE transaction (see Step 2): You will receive this error if you send an AccountType that your Sage Pay account does not support. If you have received this system message, it is likely that you are attempting to send an automated REFUND, REPEAT or AUTHORISE request against the original transaction from your server (i.e you are performing any of the above outside of the My Sage Pay admin area) and the RelatedSecurityKey does not match with what we have in the database for this transaction. If you are providing a value which has more that 10 characters then you will receive this system message. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. This Refund would exceed the amount of the original transactaction. Only zero or positive decimal value, to 2 decimal places. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. There is a problem with the details that have been supplied. The Authorisation was Declined by the bank. I tried removing the base64_encode function but this didn't have any impact. By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. You are attempting to POST data to a Sage Pay Service that does not exist or is not currenctly available. Unable complete transaction due to resubmission of authorisation request by client. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. You will only be able to perform three attempts in order to gain a successful authorisation. If you are unable to identify the cause, please contact the Sage Pay support team if you are still being presented with this error message and we will look into this issue further. Content Discovery initiative April 13 update: Related questions using a Review our technical responses for the 2023 Developer Survey, Integrating Sagepay (Opayo) with Django - How to create a merchant session key. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. Hi All, I hope I'm not missing something really obvious, however I'm having issues using 3d-secure on a live site. To help you fill in the blanks: 1 Transaction failed registration. If a value is supplied, should contain either 0 or 1. The command passed in the parameter was not recognised. If you are passing any other characters, or spaces, you will receive this error. If you are providing a value which has more that 200 characters then you will receive this system message. For more information please refer to the protocol guides. Only zero or positive decimal values, to 2 decimal places. Must have only one basket field specified. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. The Amount field should only contain numbers, with no separator characters and formatted to the correct number of decimal places for the specified currency. You will need to check your code to ensure that you are not sending more than 255 characters within this field. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. The client failed to send a request in the time allowed by the server. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. You will need to check your code to ensure that you have supplied this value in the Vendor field. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. Unfortunately, we are unable to authorise your transactions as the network connection to the bank is currently unavailable. Please check you code. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. The ApplyAVSCV2 flag is invalid. The surcharge xml contains a fixed value with the incorrect number of decimal points for the currency. No further action required. Please ensure that you only ever use a fully qualified URL. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. The Authorisation was Rejected by the vendor rule-base. My php code follows: This is a notification system message to inform you that the transaction was cancelled by the customer. A transaction is unable to be registered without this information. You will need to check your code to ensure that the correct value is being retrieved from your database and that you are sending it through to Sage Pay within the correct field. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. whose number you've supplied in the CardNumber field. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. Invalid request. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. There is a problem with the details that have been entered for a European Payment Type. Overlaps with an existing rule. Your code should send only the first 100 characters if your description is longer than this. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. The CardHolder field in the transaction registration POST can only contain up to 50 characters. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. The Contact Fax contains invalid characters. The resource requested is no longer available and no forwarding address is available. Only zero or positive integer. The Transaction was cancelled by the customer. Transaction is not allowed without 3D secure authentication. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. The BillingAddress and BillingPostCode are required. We are getting the following error when executing this: [description] => Authentication values are missing [code] => 1001 Can anyone see what I am doing wrong. as outlined in the VSP System Protocols. This will cause the payment pages not to appear and generate this error. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. The card type you sent in the CardType field is not active on your account. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, Opayo merchant session key. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. Authentication credentials are missing or incorrect. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. If you are using your Simulator encryption password you will receive this error message when posting to the test or live servers. Please reveiw the information your server is posting to the Sage Pay server. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. The VendorTxCode has been used before. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. The PaymentSystem does not support direct refund. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. This Surcharge already exists (paymentsystem and currency combination). You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. If total energies differ across different software, how do I decide which software to use? The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. Original transaction was not a billing agreement. If you use Post or Silent Post, then the RESPMSG parameter returns the description of the RESULT code. Exceeded the allowed amount of commands to execute. When I'm going to transaction it shows the error " Response Text: User authentication failed due to invalid authentication values." A credit or debit card number must be entered in the card number box provided on the payment screens. No further action needed. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. The Card Range not supported by the system. Please use the mobile device. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. You will need to ensure that your code is not sending invalid characters. I've been working with the new REST API, and that does accept "password" as the 3DSecure pass code. SagePay then responds with VPSTxId and 10 digit SecurityKey if authorisation was approved. You would have received this system message if you have not provided us with the correct value within the VPSTxId field. If any other characters or spaces are being passed or provided, then you will receive this error code and message. It is likely that you received this message when you were attempting to perform a related action to an original transaction (such as a REPEAT, RELEASE, VOID, REFUND etc.) If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. Both the key and password had to be base 64 encoded. The Description field can contain up to 100 characters. A transaction is unable to be registered without this information. The Amount is outside the mininum and maximum limits. When using the Form solution you will need to provide us with a Failure URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction fails. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. The above code will create an AUTHENTICATE record on the Sage Pay server and return a cURL string containing values that you will use to UPDATE your previously created database record. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. Unfortunately, you are unable to reverse an aborted transaction and if you need to release the transaction, you will need to put through the transaction again. This value should be alphanumeric and 38 characters in length. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account.
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