You should notify us by email at gardenwaste@boston.gov.uk or by calling 01205 314200. Unfortunately we are unable to return to collect bins which are not presented at the time of collection. We may check in-cab technology and CCTV to verify a bin has been missed. All of your personal and card details are protected using 256 bit encryption, when transmitted over the internet. Collection of additional bins - 8.00 per bin. If you do not wish to subscribe, you can take your garden waste to your local household waste recycling centre. We will not return to collect bins which have not been presented on time. You should notify us by emailing or calling us on 01205 314200. Our online payment system for the garden waste collection service 2023/2024 is now live. Direct Debit form Welcome to Boston Borough Council's 24 hour online payments service. Occasionally, if garden waste has become so compacted in the bin, particularly at the bottom, no matter how many times the bin is shaken, the waste will not come out. Enter your postcode and click 'Find further information' to pay for our garden waste service. There is less than one month to go until the Boston May Fair returns, where the Showman's Guild arrive to take over the Town Centre with their variety of fairground attractions. The easiest way is to register and pay online. We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. Simply complete the Direct Debit form (PDF) [793KB] and returning it to us by email or post. Unfortunately we are unable to give a refund should you decide part way through a service you no longer need it. Sign up and pay via a one-off online card payment. (PDF) To check your bin collection dates for Boston, visit the Boston Borough Council website. If you leave the area to move elsewhere during the financial year, we will close your council tax account with us on the day you move. No mention of future charges for the emptying service!! . You will need to contact us for a replacement bin by calling 01429523333. Our website uses necessary cookies to assist with your use and navigation of the site. There are no refunds after this period. At 40, the North Kesteven Garden Waste Collection Service continues to be good value for money. If you are new to the service for 2023, the sticker we send you needs to be fixed firmly to the back of the bin(s) just below the handles. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other Council Invoices' link to make your payment and follow the on-screen instructions. being overloaded or due to age, the cost of replacement will be chargeable to you at 40. Sign up now! The Council's terms and conditions are as follows: That you place appropriate garden waste into your brown bin. The bin will need to be placed outside of the property of the householder who has subscribed to the service. A recollection for any missed collections may be made where possible, however, these are not guaranteed if the reason for the suspended service is outside of our control. Please present your bins at the kerbside with the handles facing outwards on the night before your collection, or by the latest 5.30am on the morning of your collection. To be eligible to receive all 8 collections you will need to have subscribed to this service prior to the date of your areas first collection. We will not be responsible for cleaning any bins at any time during or after collection in any circumstances. . The service remains 45 for the first bin and 20 for any additional bins to be serviced, the same charge as last season. There is a charge towards the cost of the purchase of the replacement bin, the administration and delivery of the bin. Collection schedule We'd also like to set optional analytics cookies to enable us to analyseuse of our products and services using Google Analytics in order to help us improve it. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. What a waste of money also.. As part of its 2023/24 budget, the Council has agreed a package of measures to address the situation. Housing benefit overpayments. You can use your existing brown bin or there is a 40 charge for the purchase of a new bin. We do not receive any income from the sale of compost, we only collect it as the Waste Collection Authority. Only loose, compostable garden waste may be placed in the garden waste bin. Our website uses necessary cookies to assist with your use and navigation of the site. As this is a new email address, it may be the case that the receipt for your payment email may end up in junk or quarantine folders. We monitor fly-tipping incidents and take action where necessary. Car parking season tickets. Things that you can put in your brown bin are: Cut flowers. Existing customers can now renew the garden waste service for the period 1 June 2023 to 31 May 2024. Look to see if a tag has been placed on your bin or check online . You will pay the Council an amount of 45 for a first bin of garden waste collected and 20 for each additional bin. Our online payment system for the garden waste collection service 2023/2024 is now live. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. The contract is with you as the purchase of the service. Welcome to the Boston Council 24 hour secure Internet payments service. For 2023, we will collect your garden waste on alternate weeks, either on your green bin week or recycling bin week, between week commencing 03 April 2023 and week commencing 24 November 2023.Your garden waste collection will then resume 19 February 2024 until 31 March 2024. Green-fingered residents pay 30 a year to have their bins collected and in order for refuse collectors to identify those who have paid they are issued with stickers to place on the bins. Borough and Parish Elections are to take place across the Borough of Boston on Thursday 4 May 2023. Yes please grass cuttings, weeds and dead plants, twigs and small branches, hedge clippings, cut flowers and house plants, shrub prunings, leaves and the contents of hanging baskets. Yes, if you are registered on our system as an Assisted Collection customer, our crews will know to collect your brown bin(s) at the agreed collection point. You should use your existing brown bin. As part of this process, we have had to temporarily suspend the direct debit system. The Council continues to experience a range of budget pressures, as well as being significantly affected byinflation. For building control invoice payment, please select the "All other Council invoices" link below to make your payment. Boston Borough Council may also use your information for other lawful purposes such as to prevent fraud. Should you experience any problems using this service in the first instance you should contact our customer services team via telephone on 01205 314200 during office hours. No, all bins are of the standard size (240ltr) and the cost is fixed. If you bin hasnt been emptied it may be because it contains the wrong items or its too heavy. These optional cookies won't be set unless you enable them. You should contact us to provide accurate details of your move and a forwarding address. Sign up and pay via a one-off online card payment. If you have presented your bin for collection by 5.30am on the morning of your collection and we genuinely miss this, we will return to collect your bin as soon as operationally possible. Yes, you can subscribe anytime during the year but you will only receive the remaining collections due and will still pay the same price. Not all properties in Hartlepool are suitable for a garden waste collection service. If you decide to join the scheme at a later date and require a replacement bin then there will be a charge. These optional cookies won't be set unless you enable them. Please note: Brown garden waste bins will continue to be emptied until Friday 27th November 2020 and then collections will stop for the winter period. The bin lifts fitted to our vehicles automatically detect any waste left over in the bin after it has been tipped. Pleasecontact us on 01429523333. Ferez-vous la mme chose. You'll need to pay 55 to renew your garden waste subscription. Should BBC decide to not scrap the yearly payment and assume that residents will discard of their own garden waste accordingly at the local landfill site, and consider the consequences that this will -, *increase the amount of waste going to landfill, *increase the chances of unwanted vermin, i.e Rats, Mice etc, You have failed to take into account all your residents views in regards to this yearly charge, including the consequences of not having bins emptied, which includes as follows -, *residents told at time of bin purchase that it was a "one off payment", *whether they agree or disagree with the new yearly 30 charge, *can they afford to pay the yearly charge, *residents who cannot pay for whatever reason are now left with unusable bins, which the council refuses at this time to refund, *are all residents able to discard of their garden waste themselves at the local landfill site. We have worked hard to ensure that the costs of the service are as low as possible so that we can provide you with an alternative, efficient and effective way of disposing of your garden waste. (opens new window) In view of this please ensure that any garden waste is loose in your bin and not overly compact, that you do not overfill it and that is not overweight. If you already receive helpin the way of assisted collections, you will automatically get help with your garden waste bin when you subscribe. Payment of council tax is due in statutory instalments and must be paid on or before the due date. As it will take us four weeks to work around the full town, some households will not receive their first collection until four weeks after the commencement of the service. You willreceive a written response, giving you the decision made and the reasons for that decision. Revenues & Benefits Telephone - 01205 314202. This will cover garden waste collections made between 3 April 2023 to 31 March 2024. As a result, Hartlepool Borough Council is facingincreased costs of 10 million. At our discretion we will replace your bin free of charge for only one occasion. Please ensure the bin lid is closed for collection. Your bin will be collected if presented on your next scheduled collection. Regardless of the above, you decided that in April 2016 you would put a yearly 30 charge in place for residents to have their garden waste brown bins emptied. On Thursday, I received another three bin stickers and another three times eight double sides of printed information. If the bin is damaged through neglect or misuse, e.g. Residents can sign up from 1st March 2023, either on-line, over the telephone on (01429) 523333or in person at the Civic Centre. La personne qui a lanc cette ptition a dcid d'agir. To find out when your bin collections are due go to www.hartlepool.gov.uk/findmybinday. If you have received a Boston Borough Council invoice, and the Invoice reference number starts with a letter, for example W,B,R,L, then please can you use the 'All Other . A full explanation of your rights and our obligations are available on our website at www.boston.gov.uk. Collections will be carried out between April and November only. While we finish building this new website, we're keeping some online application forms on our old council websites. These optional cookies won't be set unless you enable them. Here is your bin collections calendar for 2019/20 https://bit.ly/2BAMwnq #bins #calendar #boston If you are unsure on your collection day, please call our customer service team on 01205 314200 and we will be able to inform you. You will only have a new my account if you have set this up since then. If the contents fail to empty fully during collection we will not return to collect any waste which remains in the bin. Your brown bin(s) must only be used for garden waste from your property, or from that of a neighbour's property if you are sharing one bin. We will replace stickers free of charge for any property which has already subscribed to the garden waste collection service. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. Options are available which allow you to pay by weekly, fortnightly or 4 weekly instalments. You might want to consider selling your bin on sites such as Facebook buy it sell it swap it, streetlife, eBay or other similar websites designed for private selling. You must attach the sticker we send to you to the back of your bin(s), please follow the instructions on the sticker. Boston Borough Council green waste stickers. Bereavement services. We will not return to collect a bin if the waste has not been emptied. Once you've paid, we will send out your new bin . All you have to do is sign up to the garden waste service online through a one-off card payment by clicking the following link and completing the online form. 34 for an additional bin. We will not return to collect a bin which is presented late for collection. This includes the introduction of an annual 32 charge for brown bin collections, bringing the Council in line with many other local authorities. If your missed collection is our fault then we will always make an effort to collect your bin as soon as possible. You'll need to subscribe to receive garden waste (brown bin) collections. This covers 25 collections. Welcome to Boston Borough's Waste and Recycling page We hope you will find all the information you need on Waste and Recycling in the Boston Borough area here. You may need to register for an online account. Leaves. If you die during the period you have paid for the service, then a pro-rata refund for the annual service charge only will be made to your estate, or to an individual who has been identified as being granted probate. We can often amend some of our collection routes which may mean the time your bin gets emptied will be different to your usual time of collection. You will need your Council Tax account reference number when you call. If you wish to make a complaint about the service, you should contact us via email at gardenwaste@boston.gov.uk or via telephone on 01205 314200 or by completing the online form by visiting www.boston.gov.uk/complaints. To ensure that your collections continue you must contact us to transfer the service to your new address. Bidding Prospectus and Expression of interest now available. Also you can choose to pay over 12 months instead of the statutory 10. Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. It will be a matter for you to discuss this with your neighbour. This will make sure your payment credits your Council Tax Account. You will also be provided with a reference number and a sticker for your bin, which will confirm you have paid for collections. Municipal Buildings, West Street, Boston, Lincolnshire PE21 8QR. If you sign up online this year by Sunday 30th April 2023 then you could be in with a chance of winning the years' service for FREE! Grass cuttings, leaves, hedge and shrub trimmings, weeds and plants can all go in the brown bin. Plants. If the bin lid is ajar or open, this could damage our collection equipment and injureour crews. If your bin becomes damaged via the collection process we will repair or replace it free of charge, as soon as is reasonably practical, on one occasion. If you sign up part way through the season, you will still be charged the same fee. Report a missed bin collection. We also recommend you report the theft to Lincolnshire Police on 101. If we hold bank details for you any monies due to you will be returned by BACS, if not then a cheque will be issued usually within 10 days of your account being closed. You should use your existing brown bin. You should clean this area thoroughly with hot soapy water and allow it to dry before you apply your sticker. On these occasions, we will ask you to free up the waste to make sure it is all loose and then present the bin at your next collection. In 2012 we introduced a separate kerbside collection service for garden waste to reduce the amount of waste being taken to landfill. Please contact us on 01429523333 and we will arrange for your bin to be booked in to be repaired free of charge. There may be a local market for this as it might be you could sell your bin for less than it would cost for us to provide a new bin. You should contact us by emailing or calling us on 01205 314200 and you can purchase a new bin at 40. If you die during the period you have paid for the service, then a refund for the annual service charge will be made to your estate, or to an individual who has been granted probate. If you move to another address in the Boston Borough area, you can take your brown bin(s) with you. No, if you decide to purchase the service part way through the year, the cost will still be 45 for the collection of one bin and 20 for each additional bin and payment will be valid until the 31st March the following year. You will pay the Council an amount of 45 for a first bin of garden waste collected . This is an opt-in service, so you only pay if you wish to use it. Since the chargeable garden waste collection service was first introduced, the Council has not experienced a reportable link between the charge and an increase in fly tipping of garden waste. As a result, Hartlepool Borough Council is facing increased costs of 10 million. It is for these reasons that we the residents of Boston and surrounding areas covered by the borough council, request that the brown bin yearly emptying paymentof 30is scrapped. to have more than one bin at a property for the purposes of sharing bins with other properties to avoid the first bin 45 registration charge. Fallen fruit (windfalls) Grass cuttings. You will need your Council Tax account reference number when you call. Unfortunately we cannot give a refund to someone else without satisfying the necessary legal requirements. We will also not be able to replace any bins which we damage if you buy your own bin. You think a mistake has been made in calculating your bill. The compost produced from your garden waste is sold by the end processor and has a variety of uses in the horticultural and agricultural sectors. If you move you should take your brown bin with you. Contact Information from Boston Borough Council. We accept no responsibility for personal agreements made between neighbours. If you pay by debit or credit card, you must renew the service every year. For example: If you are unhappy with the way you have been charged or do not feel you have received a satisfactory answer to a previous enquiry, you should write to us with all the relevant details, so we have the opportunity to reconsider the case. Updates to your garden waste service will be publicised on the Boston Borough Council website, social media and the local press. Please tell us your new address using our online form below. It was said by a member of staff at Boston Borough Council during a telephone call to a resident in Boston on 8th April 2016, that only 2000 people in the borough had been polled in regards to the brown bin emptying payment. We will collect your brown bin(s) 21 times a year between April and November. At that time, we asked for a one-off payment to cover the cost of purchasing a brown bin.". You will be notified of the charge/payment date. Ferry runs aground with baby on board after smoke in engine room, Nurses strike continues: Major disruption for NHS services in England, Additional flight to evacuate Britons from Sudan today, Ryanair cancels 220 flights over May 1 bank holiday due to strikes, Hardcore coronation fans already camped outside Buckingham Palace, One dead and seven injured in Cornwall nightclub knife attack. On 1 April the single new council for North Yorkshire launched replacing Scarborough Borough Council and other local authorites in North Yorkshire. For this reason, it isfelt that introducing a charge is fair, as the service will only be used by those households that wish to subscribe.
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